Accommodation Office Team Leader

2 weeks ago

Exeter, Devon, United Kingdom Reha Team Hannover Full time
Job Title: Accommodation Office Team Leader

We are seeking a highly motivated and experienced Accommodation Office Team Leader to join our team. As a key member of our leadership team, you will be responsible for leading a team of Accommodation Officers and ensuring the smooth operation of our accommodation services.

Key Responsibilities:
  • Lead a team of Accommodation Officers to deliver high-quality accommodation services to our customers.
  • Develop and implement effective strategies to improve customer satisfaction and retention.
  • Manage and maintain accurate records and reports to ensure compliance with regulatory requirements.
  • Collaborate with other departments to ensure seamless service delivery and continuous improvement.
  • Identify and address any issues or concerns that may impact service delivery or customer satisfaction.
Requirements:
  • Proven experience in a leadership role, preferably in a customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong problem-solving and analytical skills, with the ability to identify and address complex issues.
  • Ability to work independently and as part of a team, with a flexible approach to work.
  • Highly organized and able to prioritize tasks effectively, with a focus on delivering high-quality results.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our customers.

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