Accommodation Office Team Leader

1 week ago

Exeter, Devon, United Kingdom Reha Team Hannover Full time
Job Title: Accommodation Office Team Leader

We are seeking a highly motivated and experienced Accommodation Office Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of Accommodation Officers and ensuring the smooth day-to-day running of our accommodation services.

Key Responsibilities:
  • Lead a team of Accommodation Officers to deliver exceptional customer service and support
  • Develop and implement effective strategies to improve accommodation services and quality
  • Manage and maintain accurate records and reports to ensure compliance with company policies and procedures
  • Collaborate with other departments to ensure seamless communication and coordination
  • Identify and implement opportunities for process improvements and cost savings
Requirements:
  • Proven experience in a leadership or management role, preferably in a customer-facing environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Ability to work independently and as part of a team, with a flexible approach to working hours and tasks
  • Knowledge of accommodation services and operations, with a passion for delivering exceptional customer experiences
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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