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Accommodation Coordinator

2 months ago

Exeter, Devon, United Kingdom Office Angels Full time
Job Title: Accommodation Specialist

Location: Exeter

Salary: £24,215 DOE plus generous performance-related bonuses

Hours: Monday-Friday 8:45am-5:30pm - hybrid working available, 3 days in office, 2 at home

Benefits:

  • Fresh fruit and juices are brought in regularly
  • Many social and company events take place
  • Birthdays off
  • 25 days holiday (including Bank holidays) plus an additional 2 days off for wellbeing
  • Contributory pension
  • Private healthcare
  • Free eye tests
  • 24 hour access to a GP
  • Long service sabbaticals

The Company:

An award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients.

Key Responsibilities:

  • Manage travel arrangements for guests, including transportation, accommodation, and any special requests.
  • Coordinate with travel agencies, hotels, and other service providers to secure bookings and negotiate favourable rates.
  • Monitor and track travel expenses to ensure adherence to budget and seek cost-saving opportunities.
  • Maintain an up-to-date database of guest preferences and ensure personalised service is provided.
  • Assist with guest inquiries and resolve any issues or concerns promptly and professionally.
  • Collaborate with other departments to ensure a smooth flow of information and efficient operations.

Desired Skills and Qualifications:

  • Previous experience in the hospitality/travel industry or a similar role is preferred.
  • Strong organisational skills with the ability to multitask and prioritise effectively.
  • Excellent attention to detail and a solution-oriented mindset.
  • Strong communication and interpersonal skills to build positive relationships with guests and service providers.
  • Proficient in using travel management systems and relevant software applications.
  • Ability to adapt to dynamic situations and work well under pressure.
  • A passion for providing exceptional customer service and exceeding guest expectations.

Why Work with Us:

  • Collaborative and inclusive work environment that promotes growth and learning opportunities.
  • Competitive salary and benefits package.
  • Opportunity to work in a fast-paced and exciting industry with the potential for career advancement.
  • Join a company that takes pride in delivering exceptional experiences for guests and promoting a positive work culture.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.