Luxury Accommodation Host
2 weeks ago
As a key member of our housekeeping team, the successful Evening Housekeeper will provide exceptional housekeeping services to our members and guests at Estelle Manor. This luxury accommodation offers an unparalleled opportunity to deliver world-class housekeeping standards in a stunning rural setting.
About the RoleWe are looking for an experienced and detail-oriented Evening Housekeeper to provide personalized housekeeping services to our members and guests. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively under pressure.
Key Responsibilities- Deliver exceptional housekeeping services to our members and guests, including turndown service and presentation of public areas and guest bedrooms
- Work closely with colleagues and senior management to maintain the highest levels of customer satisfaction
- Build strong relationships with our members and guests through excellent communication skills
- Minimum 1 year experience in a similar role or equivalent qualification
- Excellent communication skills and ability to work effectively with colleagues and senior management
- Possession of a keen eye for detail and motivation to consistently present areas to a high standard
- A competitive salary estimated to be around £24,000 per annum
- Exclusive staff rates and F&B discounts across sister properties
- Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners)
- Colleague spaces stocked with food, drinks, and locally sourced coffee
- Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift
- Added protection of pension, health cash plan, and life assurance schemes
- 28 days holiday, inclusive of bank holidays, increasing with length of service
- Uniform provided, cleaned, and pressed
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