Network Services Technician

2 days ago


Norwich, Norfolk, United Kingdom Syntax Consultancy Ltd Full time

We are seeking a talented Technical Assistance Engineer to join our team at Syntax Consultancy Ltd. As a 2nd Line IT Support Technician, you will be responsible for providing technical assistance to our clients, including supporting, installing, configuring, and maintaining IT networks, Windows Server, and Desktop technical environments.

You will have the opportunity to work on a range of projects, including IT deployments, migrations, and upgrades. This will involve troubleshooting and diagnosing IT issues to 2nd line level, and providing solutions to these problems.

A full UK driving licence and own transport are preferred, as you may be required to travel to client sites. We also require excellent communication skills, as you will be working with clients to resolve their IT issues.

The salary for this position is £31,000 - £39,000 per annum, depending on experience. We also offer a range of benefits, including hybrid working, 25 days holiday (plus bank holidays) plus pension, profit share, private healthcare, gym membership, free parking, and enhanced maternity/paternity leave.



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