Technical Service Technician
2 weeks ago
About Senitor Associates:
">We are a bespoke managed service provider (MSP) based in Norwich, offering a range of IT support services to our external clients.
">Job Description:
">This is an exciting opportunity for a strong 2nd Line Technician to join our tight knit team and provide support to our external clients.
">Responsibilities:
">- ">
- Manage tickets, including providing updates to clients and feeding back to other members of the team to ensure resolution">
- Assisting with internal project implementation">
- Troubleshooting and diagnosing of a broad spectrum of IT-related issues">
- Configuration and installation of new equipment">
Requirements:
">- ">
- 3+ years' experience in a similar role">
- Strong knowledge of Windows Operating System and Windows Server">
- Experience with Office 365, including SharePoint, Entra, Intune and general applications">
- Networking skills including TCP/IP and work with Firewalls">
- Basic understanding of PowerShell">
The salary for this role is £28-33K per annum.
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