Administrative Support Professional
2 weeks ago
Company Overview
At AMT Lawyers, we strive to deliver clear legal solutions that cater to the needs of our clients and their businesses. Our commitment to communication and problem-solving is fundamental to our service.Job Summary
We are seeking an Administrative Support Professional to join our team. The successful candidate will be responsible for responding to issues requiring a good understanding of work-area policies and procedures. Key Responsibilities:• Respond to issues requiring a good understanding of work-area policies and procedures.
• Resolve complex problems in a thorough and timely manner; use discretion and know who to go to in order to resolve issues and complete tasks.
• Take a moderate level of accountability in the delivery of services offered by AMT Lawyers.
• Analyse and interpret a variety of situations and determine the most appropriate course of action.
• Use appropriate tools available to undertake the task as efficiently as possible
• Use relevant information from various sources to solve problems that impact own work area
• Update manuals/procedures and provide training to paralegals where appropriate
• Prioritise work, taking into account own work area and needs of other work areas
• Work as part of a team understanding and focusing on how the role supports the team's and department's priorities
• Work with colleagues to co-ordinate, develop, improve and work to Lexcel standards.
• Responsible for the receipt and acknowledgment of queries with appropriate tracking and response
• Responsible for prioritising work
• Responsible for supporting others.
Requirements
We are looking for a hard-working, committed, and punctual candidate with good skills and understanding of Microsoft Office programs. The ideal candidate should have excellent communication skills and the ability to take instructions, be organised, and persevere through various administration tasks set by the Paralegals and Solicitors. No formal qualifications required.-
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