Client Advisor

6 days ago


Kendal, Cumbria, United Kingdom GB001 Marsh Ltd Full time

About GB001 Marsh Ltd

GB001 Marsh Ltd is a leading commercial insurance broker, serving a diverse community of clients with insurance, risk management, and employee health and benefits advice and solutions.

The Role: Client Advisor (Commercial Insurance)

We are seeking a highly skilled Client Advisor to join our team in a hybrid working environment. The successful candidate will manage their own portfolio of clients and be responsible for servicing a range of commercial insurance policies.

Key Responsibilities:

  • Work with Account Executives to retain and generate new business, leveraging strategy information and managing contract reviews and midterm changes.
  • Strive to meet sales goals by partnering with Account Executives.
  • Manage all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
  • Build and maintain relationships with clients, prospects, client teams, and producers to provide best-in-class service and drive growth.
  • Perform critical client functions, including evaluating risks, reviewing loss experience, cash flow, and financials, developing solutions, articulating impact of options, leveraging prepared analytics, and making recommendations to clients across product lines.
  • Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
  • Maintain a detailed understanding of changing market conditions and comply with all compliance, professional, and transparency standards to better serve clients.

Requirements:

  • Commercial insurance knowledge, ideal from a handler, underwriting, or claims background.
  • Ambitious nature and a keen contributor within a team environment.
  • Articulate with strong client-facing and stakeholder management abilities.
  • Cert CII qualification.

About Marsh

Marsh is the world's leading insurance broker and risk advisor, serving commercial and individual clients with data-driven risk solutions and advisory services. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves clients with a diverse range of insurance, risk management, and employee health and benefits advice and solutions.

What We Offer:

  • A hybrid working model that nurtures a collaborative working environment in the office 3 days per week, allowing 2 days per week to be spent working on a remote basis.
  • A competitive benefits package, including 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits.
  • Generous family leave, including 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave, and shared parental leave options.

Why Join Us:

GB001 Marsh Ltd is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.


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