Client Advisor
3 days ago
Description:
Marsh Commercial – Kendal
Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.
Marsh Commercial is member of the wider Marsh Group and with offices in more than countries, Marsh is the world’s leading insurance broker.
The role: Client Advisor (Commercial Insurance)
We have a fantastic opportunity for a Client Advisor to join our team in our Kendal office on a hybrid working basis. The successful applicant will manage their own portfolio of clients and be responsible for servicing a range of commercial insurance policies.
This is the perfect role for someone with a previous background in Commercial Insurance, whether that is Claims or Underwriting looking to move into a client focused Account Manager role or for an experienced Account Manager looking to develop their Commercial Insurance skills and knowledge further within a Global Market Leader.
We could also consider someone from a customer/client focused background with outstanding people skills looking for an opportunity to get into an insurance role.
If the above describes you and you enjoy providing exceptional customer service, talking to people and have a good level of attention to detail and time management then we want to hear from you.
This role also offers hybrid working with an expectation to be in the office a few days per week.
What can you expect:
An opportunity to join an established and client focused broking team and to work on a variety of complex commercial insurance policies Full on the job training A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment To build and maintain an excellent rapport with our clients, providers and colleagues across the GroupWhat you will be rewarded with:
Once fully trained, we offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive % of your normal salary.We will rely on you to:
Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes. Strive to meet sales goals by partnering with Account Executives Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards. Manage all day to day queries, renewals, amendments and mid-term adjustments Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. Perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines. Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience. Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clientsWhat you need to have:
Commercial Insurance knowledge Ideal however that can be from a Handler, Underwriting or Claims background Ambitious nature and a keen contributor within a team environment Articulate with strong client facing and stakeholder management abilitiesWhat makes you stand out:
Cert CII qualificationAbout Marsh
is the world’s leading insurance broker and risk advisor. With more than 45, colleagues advising clients in over countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , and . For more information, visit , and follow us on and .
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