Customer Service Advisor

2 weeks ago

Kendal, United Kingdom J J Martin CAS Limited Full time

Job Summary:
Due to continued growth, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor.

Based in our Kendal, Cumbria office, as a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and assisting them with their inquiries and concerns. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.

**Responsibilities**:

- Listening attentively to customers and connecting them with the appropriate department or person to address their needs
- Accurately recording and logging interactions with customers and updating account information and retrieving information if required to create reports for management
- Working with management to maintain best practices for efficient communication with customers
- Knowledgable on relevant updated company rules and policies to address issues such as returns, faulty merchandise, wrong delivery and delayed delivery to inform customers with accurately and efficiently
- Communicating to Management and team to help improve customer service culture, response time and tools to improve customer and staff experience
- Contributes to bottom lines sales by increasing customer satisfaction

**Requirements**:

- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities with the ability to analyse information and make sound decisions
- Familiarity with our industry is a plus
- Proficient in using CRM systems
- Ability to multitask and prioritise tasks effectively in a fast-paced environment
- Strong attention to detail and accuracy in data entry
- Ability to work independently as well as part of a team

We are a family business which has been established for over 40 years. We aim to become the **UK's #1 supplier** of commercial catering equipment, whilst maintaining our strong family business values.

We pride ourselves on our outstanding customer service which is representative of our very strong team of employees.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organisation.

Pay: £24,000.00-£24,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

  • Customer Service Advisor

    4 days ago

    Kendal, Cumbria, United Kingdom David Hayton Ltd Full time

    We are looking for a Full-Time Customer Service Advisor to join the the Mazda team at our Kendal dealership.The Customer Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with strong communication skills and the right personality who can make...

  • Customer Service Advisor

    2 months ago

    Kendal, United Kingdom Adecco Full time

    Customer Service Advisor, Kendal Full time, permanent My client is seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to their clients and assisting them with their enquiries and concerns. This is an excellent...

  • Customer Service Advisor

    3 weeks ago

    Kendal, United Kingdom Mandy Blackwell Recruitment Full time

    **Customer service Advisor ( Full time or Part-time)** **Kendal** **Salary up to £25,000 ( depending on hours worked)** Are you looking for a **Full or PART-time **interesting new job in **Kendal town Centre?** If so this new Customer Service Advisor role offers flexibility which can be anything from three, four or five days each week. By joining this...

  • Customer Service Advisor

    3 weeks ago

    Kendal, United Kingdom Adecco Full time

    Customer Service Advisor, KendalFull time, permanentMy client is seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to their clients and assisting them with their enquiries and concerns. This is an excellent...

  • Customer Service Advisor

    2 months ago

    Kendal, United Kingdom Adecco Full time

    Customer Service Advisor, KendalFull time, permanentMy client is seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to their clients and assisting them with their enquiries and concerns. This is an excellent...

  • Customer Service Advisor

    14 hours ago

    Kendal, United Kingdom Adecco Full time

    Customer Service Advisor, Kendal Full time, permanent My client is seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to their clients and assisting them with their enquiries and concerns. This is an excellent...

  • Customer Service Advisor

    3 weeks ago

    Kendal, United Kingdom Reed Business Support Full time

    We’re recruiting for a Customer Service Advisor to join our clients busy E-Commerce team based in the S.Lakes area. Our client is a well established company who are well known and admired within their sector, they are a successful organisation and due to this continued success they are looking to expand their customer services team. The Customer Service...

  • Customer Service Advisor

    2 weeks ago

    Kendal, United Kingdom NFU Agency Full time

    **The Role**: **Customer Service Advisor - Kendal** **S A Kitching, C J Davies & C James (Agents for NFU Mutual)** **Contract/Hours: Full time - Monday to Friday. 9am to 5pm.** **Starting Salary : Dependent on experience.** NFU Mutual’s Agency in Kendal is recruiting for a full time Insurance Customer Service Advisor to join our team. This is a...

  • Customer Service Advisor

    4 weeks ago

    Kendal, United Kingdom David Hayton Ltd Full time

    We are looking for a **Full-Time **Customer Service Advisor to join the the Mazda team at our Kendal dealership. The Customer Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with strong communication skills and the right personality who can...

  • Customer Service Advisor

    3 weeks ago

    Kendal, United Kingdom J J Martin CAS Limited Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advsior, you will be responsible for providing exceptional service to our clients and assisting them with their inquiries and concerns. This is an excellent opportunity for someone who enjoys working in a...

  • Service Advisor

    1 week ago

    Kendal, United Kingdom Purely Automotive Recruitment Ltd Full time

    Purely Automotive Recruitment proudly offers a fabulous opportunity for a Service Advisor to join our client and their teams based in Kendal, South Lakes. Our client is a family-owned company and is one of the most successful automotive retailers in the country - selling some of the most iconic and exciting brands in the world and are looking to grow their...

  • Customer Service Advisor

    1 month ago

    Kendal, Cumbria, United Kingdom Adecco Full time

    Customer Service Advisor, Kendal Full time, permanent My client is seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to their clients and assisting them with their enquiries and concerns. This is an excellent...

  • Customer Service Advisor Wmf354e

    2 weeks ago

    Kendal, United Kingdom Westmorland & Furness Council Full time

    Job profile- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ00000015481 **Date posted** 21/07/2023 **Application closing date** 06/08/2023 **Location** KENDAL **Salary** £22,369 -...

  • Service Advisor

    2 months ago

    Kendal, United Kingdom David Hayton Ltd Full time

    We are looking for a **Full-Time **Service Advisor to join our established team at our Kendal dealership. The Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with the right personality who can make our customers feel at home when they’re...

  • Service Advisor

    2 months ago

    Kendal, United Kingdom David Hayton Ltd Full time

    We are looking for a **Full-Time **Service Advisor to join our established team at our Kendal dealership. The Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with the right personality who can make our customers feel at home when they’re...

  • Service Advisor

    2 months ago

    Kendal, United Kingdom David Hayton Ltd Full time

    We are looking for a **Full-Time **Service Advisor to join our established team at our Kendal dealership. The Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with strong communication skills and the right personality who can make our...

  • Service Advisor

    4 weeks ago

    Kendal, United Kingdom Cox Motor Group Full time

    **Service Advisor - £25,000 OTE** Working hours: 42.5 hours per week Monday - Friday, alternative Saturday Fantastic opportunity to get on-board with our Kendal SEAT Dealership. We are looking for a Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the...

  • Service Advisor

    4 days ago

    Kendal, Cumbria, United Kingdom David Hayton Ltd Full time

    We are looking for a Full-Time Service Advisor to join our established team at our Kendal dealership.The Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with strong communication skills and the right personality who can make our customers...

  • Customer Advisor

    3 weeks ago

    Kendal, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Kendal** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Senior Service Advisor

    4 weeks ago

    Kendal, United Kingdom Cox Motor Group Full time

    **Senior Service Advisor - OTE £28,000 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturday + bonus + overtime** Fantastic opportunity to get on-board with our Kendal SEAT dealership. We are looking for a Senior Service Advisor with the drive and enthusiasm to push the business forward who shares our passion for our...