Sales and Customer Service Representative

3 weeks ago


West Bromwich, Sandwell, United Kingdom Pavers Shoes Full time

Unlock Your Potential in a Dynamic Retail Environment

We are seeking a highly motivated and customer-focused individual to join our Pavers team in West Bromwich as a Customer Advisor. This part-time opportunity involves working 6 hours per week, with a mix of weekend and weekday shifts.

About the Role

  • Deliver exceptional customer service, ensuring a positive experience for every customer
  • Advise customers on shoe care and accessories, achieving daily KPIs and providing genuine, honest, and knowledgeable advice on our products
  • Contribute to the maintenance of store standards, product placements, and stockroom

What We Offer

  • Competitive hourly rate of £11.70, increasing to £12.05 after completing the required retail induction
  • Generous staff discount scheme, some of which can be shared with family and friends
  • Holiday entitlement that increases with service
  • Company contribution pension

Why Join Pavers?

  • Work in a friendly, engaging, and positive environment where you can make a real difference and feel valued
  • Gain full training and support to ensure your success in the role
  • Access to the Pavers Academy, providing career pathways and opportunities for progression

Requirements

  • Good availability, including weekends and weekdays
  • Ability to work in a fast-paced environment and maintain a 'can do' attitude

We value our employees and offer a range of benefits, including access to wellbeing and financial support through RetailTRUST.

About Pavers

Pavers is a growing, profitable business with family values and green credentials. We are committed to delivering consistently high levels of service to our customers and providing a nurturing environment for our employees to learn, grow, and thrive.



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