Senior Repair Coordinator
2 weeks ago
Blackpool
Circa £25,000
Permanent, Full Time
As a Senior Repair Coordinator, you will be responsible for delivering excellent customer service and ensuring right first time repairs through effective planning and resource scheduling of repairs jobs. You will liaise with the call centre and on-site Repairs colleagues to maximise productivity, increase capacity to complete more repairs, and enhance customer satisfaction.
Key Responsibilities
- Develop and implement repair scheduling strategies to meet customer needs.
- Liaise with call centre and on-site Repairs colleagues to ensure seamless communication and efficient repair delivery.
- Monitor and analyse repair performance data to identify areas for improvement.
By joining our team, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of Great Places Housing Association.
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