Repair Scheduling Coordinator

4 weeks ago


Blackpool, Blackpool, United Kingdom Great Places Housing Association Full time £25,000

bJobTitle:/bRepairSchedulingCoordinatorbrbrbJobSummary:/bWeareseekingaskilledRepairSchedulingCoordinatortojoinourteamatGreatPlacesHousingAssociation.brbrbMainResponsibilities:/bbrbr*Deliverexcellentcustomerserviceandrightfirsttimerepairsthrougheffectiveplanningandresourceschedulingofrepairsjobsbr*LiaisewiththecallcentreandonsiteRepairscolleaguestomaximiseproductivityandincreasecustomersatisfactionbr*Allocateandplanrepairs,monitoringandmanagingoperativesdiariestomaximiseproductivitybr*Monitorandmanagetimetakentocompletejobs,followinguponoutstandingworkandensuringbothinhouseandexternalcontractorscommunicatethestatusofrepairsallocatedtothembr*Maximiseoutputoftradeoperativesfordaytoday&voidrepairs,ensuringdaily/weeklyplanningofallworksiscontrolledandmanagedeffectivelybrbrbRequirements:/bbrbr*Goodforwardplanningskillstomanageholidaysandsicknesstoensurecapacitymeetsdemandbr*Abilitytoensurecustomerappointmentsarescheduledappropriatelytotakeintoaccountcustomerneedsbr*Proactiveapproachtousedailytrackerreportstomanagetravel/distancebetweenjobstoimproveefficiencybr*Flexibleandadaptableapproachtodealwithchangingrequirementsbr*Commitmenttounderstandthechallengesandopportunitiesthatexistinthecommunitiesinwhichweworkbr*Passiontoadvocateonbehalfofpeopleandcommunitiesbr*Professionalandworkwithintegrity,inclusivityandrespectfordiversitybrbrbWorkingHours:/b07.30amto6pm,MondaytoFridaybrbrbAboutUs:/bGreatPlacesHousingAssociationisaleadingproviderofaffordablehousingandsupportservices.Wearecommittedtomakingapositivedifferenceinthelivesofourcustomersandcommunities.



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