Strategic Repair Coordinator
3 weeks ago
At Great Places Housing Association, we are seeking a skilled Repair Operations Specialist to join our team. As a key member of our repair operations team, you will be responsible for delivering excellent customer service and right first time repairs through the effective planning and resource scheduling of repairs jobs. You will liaise with the call centre and on site Repairs colleagues to maximise productivity, increase the capacity to complete more repairs and increase customer satisfaction.
Key Responsibilities
- Deliver excellent customer service and right first time repairs through effective planning and resource scheduling of repairs jobs.
- Liaise with the call centre and on site Repairs colleagues to maximise productivity and increase customer satisfaction.
- Work closely with the repair operations team to ensure that repairs are completed efficiently and effectively.
What You Will Need
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong organisational and time management skills.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
APCT1_UKTJ
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