Hackney Service Delivery Manager

4 weeks ago

London, Greater London, United Kingdom National Childbirth Trust Full time

About the Role

We are seeking a capable service delivery manager who is passionate about supporting parents and infant feeding to lead our Hackney Parent Support project. This community-based role will involve managing the project staff team, leading on perinatal peer support, and engaging with communities through networking with other local organisations.

Key Responsibilities

  • Manage the project staff team
  • Lead on perinatal peer support across the region
  • Engage with communities through networking with other local organisations
  • Report progress on project status, timelines, and delivery against key performance indicators
  • Participate in local perinatal networking and task and finish projects

Requirements

  • Good communication skills and ability to build relationships with a wide range of people
  • Ability to confidently prioritise work, be highly organised, and work independently
  • Good IT skills, including Outlook, Word, and Excel
  • Ability to make decisions and respond appropriately to stakeholders

About Us

The National Childbirth Trust is a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors, and thousands of free community activities and events across the UK, led by our fantastic volunteers and peers.

What We Offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. We welcome and actively encourage applications from all candidates, including those from under-represented groups within NCT.

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