Service Delivery Manager

3 weeks ago


London, Greater London, United Kingdom Cloud Online Recruitment Full time

About the Role

We are seeking a capable service delivery manager who is passionate about supporting parents and infant feeding to lead our Hackney Parent Support project. This community-based role will include travel across the Hackney region with some home working.

Key Responsibilities

  • Leading on perinatal peer support across the region.
  • Managing the project staff team.
  • Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all services are accessible and inclusive.
  • Engaging with communities through networking with other local organisations.
  • Report progress on project status, timelines and delivery against key performance indicators.
  • Participate in local perinatal networking/task and finish projects, so that the programme is an integral part of the local perinatal and infant feeding provision landscape and is able to advocate for and chaperone perinatal service users at a strategic level.

About You

  • You will be responsible for managing the parent support project in its entirety across the region.
  • You will be passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing.
  • You will want to join an amazing Charity that supports parents across the UK.

What We Offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.



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