Infrastructure Specialist
6 days ago
Job Summary:
We are seeking an experienced Infrastructure Specialist to join our team at Peaple Talent. As an Infrastructure Specialist, you will be responsible for providing technical support and maintaining clients' infrastructure.
Key Responsibilities:
- Provide 3rd line support, managing complex incidents and resolving problems
- Act as an escalation point to 2nd line team
- Coach and mentor junior colleagues
- Ensure accurate and up-to-date documentation
Requirements:
- Previous experience of providing 3rd line support in a fast-paced environment
- Excellent understanding of M365 suite, Azure, and Windows Server
- Knowledge of Cisco Meraki
- Team player with a positive attitude and excellent work ethic
- Excellent customer service skills
What We Offer:
- Basic salary: £36,000 - £45,000 per annum
- Pluralsight training - excellent opportunities for reskilling
- Opportunities for paid certification
- Paid social activities and charity work opportunities
- Genuine progression routes into Cyber or Projects teams
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