Digital Marketplace Specialist

5 days ago


Halifax, Calderdale, United Kingdom Kingdom People Full time

Kingdom People is seeking a Digital Marketplace Specialist to drive growth and optimise performance across our online marketplaces. As a key member of our team, you will be responsible for managing product listings, developing promotional plans, and analysing sales performance to inform data-driven decisions.

Job Title: Digital Marketplace Specialist

Salary:

£30,000 per annum

Location: Halifax

This role combines strategic planning, data analysis, and operational execution to enhance the brand's presence, increase sales, and improve customer engagement on various marketplaces. You will work closely with marketing, product, and supply chain teams to ensure successful product launches, promotions, and demand planning.

We are looking for a highly motivated individual with strong project management skills and a strategic understanding of online retail dynamics. The ideal candidate will have experience working with platforms like Amazon Seller Central, eBay Seller Hub, and digital advertising tools.

Main Responsibilities:

  1. Marketplace Management & Optimisation:
    Ensure our presence on multiple online marketplaces is compliant with marketplace rules, policies, and standards to ensure smooth operations and minimise risks to account health.
  2. Product Listings & Content Creation:
    Create and manage high-quality product listings, including images, descriptions, pricing, and attributes, ensuring they align with brand standards and are optimised for search and conversion.
  3. Sales Performance Analysis:
    Analyse sales, traffic, and conversion metrics to assess performance across marketplaces, identifying trends, areas for growth, and any potential issues.
  4. Promotional Planning & Campaign Execution:
    Develop and execute content and promotional plans that align with company goals, marketplace dynamics, and competitor activities to drive conversion and profitability.
  5. Advertising & Return on Ad Spend (ROAS):
    Manage and optimise marketplace advertising campaigns to improve product visibility and achieve targeted return on ad spend (ROAS).
  6. Customer Feedback & Issue Resolution:
    Monitor customer feedback and reviews, addressing any issues promptly and working with the customer support team to resolve complaints, refunds, or returns.
  7. Cross-functional Collaboration:
    Work closely with marketing, product, and supply chain teams to ensure successful product launches, promotions, and demand planning.
  8. Market Research & Competitor Analysis:
    Conduct ongoing market research and competitor analysis to stay current with marketplace trends, pricing, and promotions.
  9. Performance Reporting & Insights:
    Prepare and present regular performance reports to stakeholders, outlining key insights, trends, and actionable recommendations for growth.

Key Skills & Qualifications:

  1. E-Commerce & Retail Experience:
    A background in E-Commerce or retail would be beneficial.
  2. Project Management Skills:
    Strong project management skills.
  3. Strategic Understanding:
    Strategic understanding of online retail dynamics.
  4. Platform Familiarity:
    Familiarity with platforms like Amazon Seller Central, eBay Seller Hub, and digital advertising tools.


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