Residential Operations Manager

17 hours ago


Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time
Job Overview

We are seeking an experienced Residential Operations Manager to lead the performance of our Build to Rent site in Sheffield. As a key member of our team, you will be responsible for driving strong people management and delivering an exceptional resident experience.

Main Responsibilities
  • Mobilisation: Support the hiring, onboarding, and ongoing management of staff members to create a high-performing onsite team.
  • Create operational processes and procedures that meet industry standards.
  • Customer Service: Provide outstanding customer service to residents, shape resident engagement strategies, and oversee resident communications through multiple channels.
  • Promote a neighbourly and community atmosphere, meet and interact with residents in a customer-friendly and professional manner.
  • Achieve positive resident reviews on various online platforms.
  • Ensure the smooth running of all aspects of the community.
Requirements
  • Significant experience in a similar role in BTR, PBSA, estate agency or hotel management.
  • Experience of leading, coaching, and managing high-performing teams.
  • Experience of working to KPIs.
  • Understanding of residential AST leases and the landlord-resident relationship.
  • Good health and safety and facilities management knowledge.
  • Excellent English language skills - both written and spoken.
  • IT literate - MS Office at intermediate level and other relevant software.
Salary and Benefits

£45,000 - £52,000 (Negotiable dependent upon experience) plus 10% discretionary performance bonus.



  • Sheffield, Sheffield, United Kingdom Deverell Smith Recruitment Ltd Full time

    Deverell Smith Recruitment Ltd is seeking a highly skilled and motivated individual to fill the role of Residential Property Operations Head. This is a fantastic opportunity to join a dynamic team and take on a challenging leadership role in Sheffield's thriving Build-to-Rent sector.As Residential Property Operations Head, you'll be responsible for...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Our client, a rapidly expanding Build to Rent property management company in the centre of Sheffield, is seeking a permanent Residential Site Manager to oversee the day-to-day operations of their fantastic BTR scheme consisting of 365 residential apartments.The successful candidate will be responsible for managing the site, ensuring smooth operations and...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    At Ritz Recruitment Limited, we are looking for a highly skilled Residential Property Manager to join our client’s team in Sheffield.The successful candidate will have experience managing large residential properties and be able to effectively manage the day-to-day operations of a Build to Rent scheme consisting of 365 apartments.We estimate the salary for...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Full time

    We are seeking a highly motivated and experienced Residential Property Manager to join our team at Ritz Recruitment in Sheffield.As a key member of our property management team, you will be responsible for ensuring the highest standards of service delivery across our residential sites.The successful candidate will have a proven track record in building...


  • Sheffield, Sheffield, United Kingdom Progressive Care UK Limited Full time £43,909

    About the RoleWe are seeking a highly experienced and skilled individual to take on the role of Deputy Head of Care. This is an excellent opportunity for someone who is passionate about working with children and has a strong background in childcare and management.Key ResponsibilitiesSupport the Home Manager in the day-to-day management and operations of the...


  • Sheffield, Sheffield, United Kingdom Progressive Care UK Limited Full time £43,909

    **Job Description:**We are seeking an experienced and dedicated individual to join our team as a Childcare Residential Manager Lead. As a key member of the management team, you will be responsible for supporting the Home Manager in day-to-day operations and ensuring a safe and homely environment for our children.The ideal candidate will have a strong...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Job OverviewWe are seeking a highly skilled Residential Operations Coordinator to join our team at Ritz Recruitment Limited. As an Assistant Community Manager, you will be responsible for providing exceptional service to residents and ensuring the smooth day-to-day operation of our Build to Rent property management company.Key ResponsibilitiesTo manage the...


  • Sheffield, Sheffield, United Kingdom Progressive Care UK Limited Full time £43,909

    At Progressive Care UK Limited, we are seeking a highly skilled and experienced Residential Care Manager to join our team in Sheffield. This is an exciting opportunity to make a positive impact on the lives of children in our care.The successful candidate will have a Level 3 in Children's Residential Childcare Qualification (or equivalent) and either hold or...


  • Sheffield, Sheffield, United Kingdom Integro Partners Full time

    About Us:Integro Partners is a leading provider of property services, dedicated to delivering exceptional results for our clients and residents. We're excited to announce the launch of our latest BTR scheme in Sheffield, offering a unique opportunity for a skilled Residential Experience Manager to join our team.Job Summary:In this key role, you'll be...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    About Our ClientRitz Recruitment Limited presents an exciting opportunity to join a pioneering Build to Rent property management company in Sheffield. With a focus on providing exceptional living experiences for residents, our client strives to create a thriving community that sets new standards for quality and comfort.This position involves managing a...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Job DescriptionAs a Residential Property Manager with Ritz Recruitment Limited, you will be responsible for the smooth operation of a Build to Rent site in Sheffield. This role requires a high level of leadership and management skills, with a focus on delivering an exceptional resident experience.The ideal candidate will have significant experience in a...


  • Sheffield, Sheffield, United Kingdom Spicerhaart Full time

    Job Description: As a Residential Lettings Manager at Spicerhaart in Sheffield, you will be responsible for leading a team of property managers at our Lettings office in Sheffield. The successful candidate will have a minimum of 3 years' experience as a Property Manager within residential lettings and possess strong knowledge of current residential lettings...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Ritz Recruitment Limited OverviewWe are a leading recruitment agency specializing in property management. Our goal is to deliver exceptional results for our clients and candidates alike.Job Summary:This is an exciting opportunity to join our team as a Residential Property Manager. You will be responsible for overseeing the day-to-day operations of our Build...


  • Sheffield, Sheffield, United Kingdom Deverell Smith Recruitment Ltd Full time

    We are looking for a highly skilled Residential Experience Manager to enhance the lives of residents at Kangaroo Works in Sheffield.This exciting opportunity offers a competitive salary of £32,000-£35,000 and the chance to collaborate with teams across the UK.About the Role:You will be responsible for delivering an exceptional residential experienceThis...


  • Sheffield, Sheffield, United Kingdom CV-Library Full time

    Accommodation Operations Manager Role SummaryThe Accommodation Operations Manager will oversee the daily operations of a build-to-rent site in Sheffield, consisting of 365 residential apartments. This role involves managing a team, overseeing budgets, and delivering an industry-leading resident experience.Responsibilities:Hiring, training, and managing staff...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Job DescriptionRitz Recruitment Limited is currently recruiting for a highly skilled Build to Rent Portfolio Coordinator to join their Sheffield-based team. This exciting opportunity involves working on a permanent basis for a leading property management company, focusing on the leasing and day-to-day management of a 365-unit residential scheme.About the...


  • Sheffield, Sheffield, United Kingdom QS Recruitment Full time

    QS Recruitment is hiring a Residential Goods Driver to work on a permanent basis. As a key member of our team, you will be responsible for delivering goods in and around the local area to residential properties, working closely with a Driver's Mate to ensure smooth operations.Job Summary:Deliver goods in and around the local area to residential...


  • Sheffield, Sheffield, United Kingdom Mcr Property Group Full time

    We are seeking a highly skilled Residential Portfolio Manager to join our team at Mcr Property Group in Sheffield. As an Assistant Property Manager, you will play a key role in managing a residential portfolio, leveraging your expertise in sales and property management to drive success.Key Responsibilities:Conduct thorough property inspections, maintain...


  • Sheffield, Sheffield, United Kingdom Clear IT Recruitment Full time

    Job Title: Real Estate Transaction CoordinatorThis role requires a highly organized and detail-oriented individual to coordinate residential real estate transactions in Sheffield.£28,000 - £32,000 per annum, depending on experience.About the Role:The primary responsibility is to ensure smooth transaction progression by coordinating communication between...


  • Sheffield, Sheffield, United Kingdom Connells Group Full time

    We are seeking a highly skilled and experienced Residential Property Management Lead to join our team at Connells Group. As a Senior Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve.Key Responsibilities:Assisting with training and coaching Property Managers...