Residential Property Management Lead

2 days ago


Sheffield, Sheffield, United Kingdom Connells Group Full time

We are seeking a highly skilled and experienced Residential Property Management Lead to join our team at Connells Group. As a Senior Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve.

Key Responsibilities:
  • Assisting with training and coaching Property Managers within your team.
  • Monitoring the team's customer service Key Performance Indicators.
  • Supporting and advising Property Managers on maintenance works, end of tenancy deposits, safety certification, and compliance.
  • Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.
  • Managing a small portfolio of properties, including coordinating repairs and maintenance, organizing safety inspections, managing remedial works, liaising with landlords following regular property visits, and assisting customers with general tenancy queries.

About You:

  1. Experience in residential lettings is essential.
  2. Good at building and maintaining relationships with customers and stakeholders across the business.

The ideal candidate will have excellent communication and relationship skills, as well as a passion for delivering quality customer service. We offer full training, excellent career progression, and qualifications in residential lettings. Estimated salary: £35,000 - £45,000 per annum.



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