Customer Service Administrator

4 weeks ago


Corby, Northamptonshire, United Kingdom Smurfit Westrock Full time
This is an exciting opportunity to join the Smurfit Westrock team as a Customer Service Administrator. Our company is a global leader in sustainable paper and packaging, and we are committed to employee well-being and personal development.

**About Us**

Smurfit Westrock is a dynamic and inclusive environment that values diversity. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers.

**The Role**

As a Customer Service Administrator, your focus will be on supplying excellent support to our customers across the UK. You will become an expert in our products, services, and systems and will be able to deal with all elements from customer enquiry to order raising and managing customer expectations into our manufacturing facility.

**Key Responsibilities**

• Receive and coordinate customer enquiries from quotation through to delivery
• Liaise with internal departments to ensure seamless customer service
• Manage customer expectations and resolve any issues that may arise
• Provide administrative support to our studio, materials, and planning and operational process controls

**What We Offer**

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a dynamic and self-motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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