Sales and Customer Service Coordinator

4 weeks ago


Corby, Northamptonshire, United Kingdom Adecco Full time

We are seeking a Sales Administrator to join our dynamic team at Adecco. This role involves providing exceptional customer service, processing customer orders, and collaborating with the sales, warehouse, and accounts teams to ensure seamless order fulfilment.

Key Responsibilities:
  • Provide exceptional customer service, handling inquiries via phone, email, and online platforms with a positive and enthusiastic approach.
  • Accurately process customer orders and ensure they are completed promptly using our internal systems.
  • Keep customers informed on the status of their orders and resolve any issues or delays.
  • Collaborate closely with the sales, warehouse, and accounts teams to ensure seamless order fulfilment.
  • Maintain up-to-date records of customer interactions, orders, and other relevant information.
  • Assist with any administrative tasks required by the sales team, including preparing quotes, invoices, and product information.
  • Address customer concerns and complaints, ensuring high levels of satisfaction and retention.

Requirements:

  • A friendly, approachable, and positive attitude with a passion for customer service.
  • Previous experience in sales administration or customer service.


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