Customer Service Insurance Representative

3 weeks ago


Kington, Worcestershire, United Kingdom Redwood Search Full time

We are seeking an experienced Customer Service Insurance Representative to join our partner's specialist insurance team. The ideal candidate will possess excellent communication and interpersonal skills, with a strong understanding of insurance products and services.

About the Role:

  • This exciting opportunity involves providing exceptional customer service to clients, ensuring their needs are met and exceeded.
  • The successful candidate will be responsible for building rapport with new and existing clients, maintaining accounts, and providing regular updates on policy renewals and changes.
  • You will have the ability to quickly educate clients on suitable insurance policies and expand your knowledge of insurance products and services.

Requirements:

  • Previous administration/customer service experience is essential for this role, along with a strong understanding of insurance products and services.
  • Excellent communication and interpersonal skills are required, along with the ability to work in a fast-paced environment.
  • The successful candidate will be able to work autonomously and as part of a team, with a keen eye for detail and problem-solving abilities.

What We Offer:

  • A competitive salary of approximately £25,000 per annum, rising with experience.
  • 22 days annual leave, plus bank holidays and access to hundreds of high street retailer discounts.
  • An extensive career progression plan, with opportunities to develop your skills and knowledge within the industry.


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