Retail Store Supervisor

6 days ago


Leeds, Leeds, United Kingdom Superdrug Full time
About the Role

We are seeking a highly motivated and experienced Assistant Retail Manager to join our team at Superdrug. As a key member of our store management team, you will be responsible for delivering exceptional customer service, leading a team of retail professionals, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer has a positive shopping experience.
  • Team Leadership: Lead and motivate a team of retail professionals, providing coaching and development opportunities to help them achieve their full potential.
  • Sales Growth: Identify opportunities to drive sales growth, working closely with the Store Manager to develop and implement sales strategies.
  • Operational Excellence: Ensure that the store is run efficiently and effectively, maintaining high standards of customer service, stock management, and visual merchandising.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge, and to support the development of your team.
Requirements
  • Experience: Proven experience in a retail management role, with a strong track record of delivering sales growth and customer service excellence.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and develop a team of retail professionals.
  • Knowledge: Strong knowledge of the retail industry, with a good understanding of sales strategies, customer service principles, and operational excellence.
  • Education: Relevant qualifications in retail management or a related field.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including up to 33 days holiday and a bonus scheme.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Career Progression: Opportunities for career progression, with a strong focus on promoting from within.
  • Employee Benefits: Access to a range of employee benefits, including a pension scheme, life assurance, and an employee assistance program.


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