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Leeds, Leeds, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the RoleWe are seeking a highly motivated and experienced Store Supervisor to join our team at Flannels, a leading luxury fashion retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and providing exceptional customer service to drive sales and achieve business...
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Leeds, Leeds, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailJob Summary:We are seeking a highly motivated and experienced Store Supervisor to join our team at Flannels. As a Store Supervisor, you will be responsible for leading a team of sales assistants and providing exceptional customer service to drive sales and achieve business objectives.Key Responsibilities:Lead and...
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Store Supervisor
1 month ago
Leeds, Leeds, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailJob Summary:We are seeking a highly motivated and experienced Store Supervisor to join our team at Flannels. As a Store Supervisor, you will be responsible for leading a team of sales assistants and providing exceptional customer service to drive sales and achieve business objectives.Key Responsibilities:Lead and...
Luxury Store Supervisor
2 months ago
Job Title: Luxury Store Supervisor
Company Description:
Flannels is a luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels. Our stores provide an elegant simplicity, allowing our customers to focus on the luxury brands we represent.
We are seeking a Luxury Store Supervisor to join our team in our newest store.
The Role:
- Support the daily workload and delegate tasks to the team.
- Supervise work, check completion, and ensure it meets the expectations set by the line manager.
- Use business communication tools to complete tasks and ensure the team understands key functions.
- Understand all processes and procedures and set an example for others.
- Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles.
- Support maintaining the store environment and housekeeping standards.
- Understand company policy and rules regarding security measures and demonstrate compliance and controls.
- Understand how to maximize sales opportunities and ensure an exceptional customer experience in line with customer and business requirements.
- Understand product features and benefits, ensuring knowledge is kept up to date in line with new products.
- Understand and deliver to merchandising guidelines to ensure effective product placement and meet the expectations of brand partners.
- Understand KPI targets and expectations to achieve results.
- Demonstrate commercial awareness and adopt the right product, place, and time compliance.
- Engage with and feedback issues to contribute to the wider business.
- Support identifying development needs within the team.
- Support senior management to coach the team.
- Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store.
Requirements:
- Experience of leading a team within a retail environment.
- Knowledge of and passion for luxury brands.
- Ability to drive sales through excellent service.
- Understanding of visual presentation and how to impact the sales floor commercially.
- Ability to motivate a team with effective communication.
The Rewards:
- Competitive basic salary.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Development Courses with National Qualifications.
- 28 Days Holiday.
- 50% In-store Uniform Discount.
- Discounted Gym membership.
- Cycle to work scheme.
- Group Wide 20% Discount across all Frasers Group brands.