Store Supervisor
2 days ago
Job Title: Store Supervisor - Luxury Retail
About the Role
We are seeking a highly motivated and experienced Store Supervisor to join our team at Flannels. As a Store Supervisor, you will be responsible for supporting the Store Manager in the day-to-day running of the store, including supervising staff, managing stock, and maintaining high standards of customer service.
Key Responsibilities
- Support the Store Manager in the day-to-day running of the store
- Supervise and motivate a team of sales assistants to achieve sales targets and provide excellent customer service
- Manage stock levels, including receiving and processing deliveries, and maintaining accurate stock records
- Ensure the store is maintained to a high standard, including visual merchandising and housekeeping
- Contribute to the development of sales strategies and initiatives to drive sales growth and customer engagement
- Monitor and report on sales performance, including identifying areas for improvement and implementing changes to drive sales growth
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner
- Work collaboratively with the Store Manager and other team members to achieve business objectives and improve store performance
Requirements
- Experience of working in a retail environment, preferably in a supervisory or management role
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
- Ability to work flexibly, including evenings and weekends, to meet the needs of the business
- Knowledge of luxury fashion brands and products, with a passion for delivering exceptional customer service
What We Offer
- Competitive basic salary and bonus structure
- Opportunities for career development and progression within the business
- Discounts on luxury fashion products and services
- Access to training and development programs to enhance your skills and knowledge
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
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