Digital Engagement Coordinator

7 days ago


London, Greater London, United Kingdom The Hut Group Full time
Key Responsibilities
  • Oversee the daily management of the CRM Marketing Calendar, focusing on push notifications, in-app messages, and retention-driving emails & banners.
  • Support the wider CRM team to deliver monthly revenue targets and channel KPIs, remaining reactive and agile with a test-and-learn approach.
  • Work with Copy, Comms & Design to brief and execute multichannel Loyalty and App events with a commercial and creative mindset.
  • Manage automated CRM campaigns that engage existing customers, drive incremental spend, and re-engage lapsing cohorts.

With a salary range of £45,000 - £55,000 per year, you'll be encouraged to share ideas and empowered to aim for the skies. Our benefits package includes 25 days annual leave plus bank holidays, enhanced maternity and paternity pay, access virtual appointments with our in-house GP, and access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa. You'll also have the opportunity to save up to 12% on the cost of personal tech through our salary sacrifice scheme and enjoy up to 50% staff discount on THG brands.



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