IT Project Management Director
1 day ago
Job Summary
We are seeking a highly skilled and experienced Head of IT Projects to lead our project management office and oversee the delivery of IT projects for our clients.
Key Responsibilities:
• Define and implement project management methodologies, standards, and tools for the project management office (PMO)
• Manage and mentor a team of project managers, providing guidance, feedback, and coaching
• Oversee the portfolio of IT projects, ensuring that they align with the company's vision, goals, and priorities
• Monitor and report on the performance, progress, and status of the projects, identifying and resolving issues and risks
• Ensure that the projects are delivered on time, within scope, and within budget, meeting or exceeding the expectations of the clients and stakeholders
• Establish and maintain effective communication and collaboration with clients, stakeholders, vendors, and internal teams, fostering excellent professional relationships and a feeling of trust
• Contribute to the business development and sales process, providing project estimates, proposals, and presentations
• Continuously evaluate and improve the project management processes, practices, outcomes, and reporting
- Bachelor's degree in IT, computer science, engineering, business, or related field
- At least 5 years of experience in IT project management, preferably in a MSP or IT consultancy environment
- Good, detailed understanding of IT technologies, cloud and on-premise infrastructure, IT software and support practices in place in a busy MSP
- At least 3 years of experience in leading and managing a PMO or a team of project managers
- Professional certification in project management, such as PMP, PRINCE2, or Agile
- Professional certification in Cloud Technologies, such as Azure and 365 Fundamentals
- Strong knowledge and skills in project management methodologies, tools, and techniques
- Excellent leadership, management, communication, and interpersonal skills
- Ability to manage multiple projects simultaneously, prioritizing and delegating tasks effectively
- Ability to work under pressure, adapt to changing requirements, and cope with ambiguity
- Strong analytical, problem-solving, and decision-making skills
- Customer-oriented, results-driven, and quality-focused mindset, can-do attitude
- Strong understanding of IT Cyber Security, audit, and compliance
- Ability to translate technical speak into non-technical for understanding across all levels, holding demonstrations and facilitating brainstorming and whiteboarding accordingly
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