Customer Service Representative

4 weeks ago


Lancaster, Lancashire, United Kingdom Stonegate Group Full time

Location: The Crafty Scholar

We're looking for a great team player to join our team as a Front of House Team Member. No experience is necessary, as we'll teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests.

Key Responsibilities:

  • Welcome and engage every guest
  • Prepare and serve our high-quality food and drink
  • Make recommendations that elevate guest experiences
  • Maintain a clean & safe environment for guests and colleagues

Requirements: You must be at least 18 years old, as this role involves the sale of alcohol.

About Us:

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We're your pub, and we're after the people who feel just as connected to who we are and what we do.

What's in it for you?

  • Flexible Working
  • VIP entry to our pubs and bars
  • 25% off Food & Drink for you and ALL your friends in over 800 sites
  • Early access to your earned wages
  • Join team socials and create friendships for life
  • Award winning development programmes

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Crafty Scholar directly.



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