HR Shared Service Representative

2 weeks ago


Reading, Reading, United Kingdom Crone Corkill Full time

Role Overview

As a key member of our European HR Shared Service Centre, you will provide exceptional support to our front-line employees and people leaders in the EMEA region. We are seeking a highly organized and detail-oriented HR professional with excellent communication skills and a strong understanding of HR processes and policies.

  • Employee contracts and issuing references
  • Updating employee benefits and salary information
  • Responding to employee queries related to HRSS processes, HR policies, and documenting progress in the ticket system
  • HR database/document management
  • Delivering a high-quality employee experience
  • Collaborating with other HR Team members across the business to action and respond to queries

Requirements

  • A minimum of [X] years of experience in an HR Shared Service Centre or related field
  • HR or commercial vocational training required; Bachelor's degree or equivalent in Business, Human Resources, Organisational Behaviour, or related field
  • MS Word knowledge/experience preferred
  • Ability to maintain a high degree of confidentiality
  • Ability to follow processes with a lens on optimisation for continuous improvement
  • Exceptional customer service skills
  • Ability to work in a high growth environment requiring agility to meet changes in business demand


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