HR Shared Service Representative
2 weeks ago
Role Overview
As a key member of our European HR Shared Service Centre, you will provide exceptional support to our front-line employees and people leaders in the EMEA region. We are seeking a highly organized and detail-oriented HR professional with excellent communication skills and a strong understanding of HR processes and policies.
- Employee contracts and issuing references
- Updating employee benefits and salary information
- Responding to employee queries related to HRSS processes, HR policies, and documenting progress in the ticket system
- HR database/document management
- Delivering a high-quality employee experience
- Collaborating with other HR Team members across the business to action and respond to queries
Requirements
- A minimum of [X] years of experience in an HR Shared Service Centre or related field
- HR or commercial vocational training required; Bachelor's degree or equivalent in Business, Human Resources, Organisational Behaviour, or related field
- MS Word knowledge/experience preferred
- Ability to maintain a high degree of confidentiality
- Ability to follow processes with a lens on optimisation for continuous improvement
- Exceptional customer service skills
- Ability to work in a high growth environment requiring agility to meet changes in business demand
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