Director of Customer Engagement

1 month ago


Abingdon, Oxfordshire, United Kingdom M3 Global Research Full time
About the Position:

M3 Global Research is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. We are currently looking for a talented Director of Customer Engagement to join our dynamic and innovative team.

This is an excellent opportunity for a seasoned professional to take on a leadership role and drive business growth by establishing and maintaining strong relationships with our customers. Key Responsibilities include:

  • Building and maintaining excellent customer relationships through regular close contact, including face-to-face meetings, telephone, and email communication.
  • Managing a portfolio of customers in conjunction with senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them.
  • Taking sole responsibility for generating revenue in a small portfolio of accounts with a combined target of up to £150k.

The ideal candidate will have experience in managing accounts and relationships for multiple customers, possess excellent communication and interpersonal skills, and be able to work effectively as part of a team.

A competitive salary of up to £70,000 per annum, depending on experience, is offered along with a range of benefits including 25 days annual leave, participation in a company bonus scheme, group life cover, pension contributions, vitality health insurance, staff discount scheme, and discounted gym membership.



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