Shift Manager
5 days ago
Job Summary:
We are seeking a highly motivated and organized Shift Supervisor to join our team at Goals. As a Shift Supervisor, you will be responsible for providing exceptional customer service, managing a team of staff, and ensuring the smooth operation of our facilities.
Key Responsibilities:
- Customer Service: Provide top-notch customer service to our players, responding to their needs and concerns in a professional and courteous manner.
- Team Management: Lead and motivate a team of staff, ensuring they have the necessary tools and resources to perform their duties effectively.
- Facility Management: Oversee the day-to-day operations of our facilities, ensuring they are clean, safe, and well-maintained.
- Revenue Growth: Work with our sales team to identify opportunities to increase revenue and meet income targets.
- Continuous Improvement: Collaborate with our management team to implement process improvements and ensure we are delivering the best possible experience for our customers.
Requirements:
- Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and driving results.
- Customer Service Skills: Excellent customer service skills, with the ability to respond to customer needs and concerns in a professional and courteous manner.
- Communication Skills: Strong communication skills, with the ability to effectively communicate with staff, customers, and management.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional growth.
- Team Environment: A dynamic and supportive team environment.
- Training and Development: Ongoing training and development opportunities to help you succeed in your role.
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