Chief Digital Operations Director

1 week ago

London, Greater London, United Kingdom Hearst Communications, Inc. Full time
Overview

Hearst UK is a leading premium publisher with iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar, and Country Living.

About the Role

We are seeking a Chief Digital Operations Director to manage a team of Technical Account Managers, Programmatic Technical Account Managers, and Outsourcing Partners. The successful candidate will oversee ad campaigns go-live process, manage QA process for ad trafficking, creation, and reporting, monitor active campaigns and pipeline for the whole team, and define outsourcing process for the UK market and other markets in EU if applicable.

Key Responsibilities
  • Manage a team of Technical Account Managers, Programmatic Technical Account Managers, and Outsourcing Partners
  • Work with Ops Leads (AD, Paid Media, HGS etc) to define overall campaign strategy and oversee ad campaigns go-live process
  • Manage QA process for ad trafficking, creation, and reporting
  • Monitor active campaigns and pipeline for the whole team
  • Define outsourcing process for UK market and other markets in EU if applicable
  • Maintain a strong relationship with vendors specialists, staying abreast on the latest trafficking solutions
  • Provide technical support to advertisers
  • Proactively identify ways to streamline the campaign workflow. Recognize and push more efficient ways to work or opportunities for automation
  • Manage Outsourcing vendors if applicable and lead relationships with key stakeholders in EU to allow for centralisation of trafficking through outsourcing
  • Build and maintain strong relationships with all Ops directors in the Hearst ecosystem
  • Drive revenue through process optimisations, upselling campaigns, and cost efficiencies
  • Provide accurate reporting to senior stakeholders to drive overall commercial strategy
  • Work closely with Paid Media to drive smart content distribution regardless of chosen platforms
  • Maintain a holistic view of the Ops ecosystem at Hearst through regular updates, data driven decisions, and relationship management
About You
  • A fantastic communicator
  • Incredibly commercially aware and sales driven
  • Strives for excellent results and excellent customer service
  • Excellent time management and prioritisation skills
  • Collaborative attitude is essential
  • Flexible, personable attitude; ability to develop excellent professional relationships with all level of personnel
  • Has a deep understanding of digital, print, and event market changes, and wants to stay ahead of the curve
  • Proactive and enjoys a varied role
  • Pays attention to detail at all times
  • Ability to achieve results through influence and problem solving
  • Self-motivated
  • Team player
  • Experience in a similar role at an Ad Network, Publisher, or Media Agency
  • Experience in using Ad Servers, SSPs, DSPs, DMPs in the brand advertising ecosystem
  • In depth knowledge of the programmatic and RTB market
  • Good understand of video advertising ecosystem
  • Attention to detail
  • Excellent excel skills, ability to manipulate large data sets
  • Strong communication skills, necessary to interact with clients and internal stakeholders
  • Ability to multitask and prioritise accordingly
  • Self-motivated and goal orientated
What We Offer
  • A salary range of £80,000 - £110,000 per annum depending on experience
  • 25 days' holiday (with the option to buy up to 5 additional holiday days)
  • Hybrid working
  • Discounted gym membership
  • Healthcare cash plan
  • Spend a charity day with your favourite good cause
  • Life assurance and pension scheme
  • Regular socials

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