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Ward Administrator

1 month ago

Scunthorpe, North Lincolnshire, United Kingdom NHS Foundation Trust Full time

Job Overview

A exciting opportunity has arisen for a Ward Clerk to join our Same Day Emergency Care unit at Scunthorpe General Hospital. The successful candidate will work a 22.5 hour post, covering Monday, Saturday and Sunday 8am - 4pm, including Bank Holidays.

Main Duties

  • Provide a welcoming, professional and courteous service to patients and visitors.
  • Assist patients and visitors using a variety of communication methods.
  • Admit and discharge patients in a timely manner, ensuring relevant post-admission information is sent to the relevant person(s).
  • Validate and audit patient tracking to ensure timely and efficient care.
  • Liaise with clinical teams to complete necessary documentation and ensure investigation appointment requests are received at the appropriate department.

Working for our Organisation

Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS. We see over one million patients every year and manage a budget of over £1.3 billion.

Person Specification

  • Good level of General Education
  • Previous experience of working in a customer services environment

Flexible Working

We are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees. This will have a positive impact on the care we provide.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.