Cloud Solutions Architect
3 weeks ago
About the Role:
We are seeking a skilled Cloud Engineer to contribute to the development and implementation of contact center solutions for Infinity Quest clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services.
Key Responsibilities:
- Design and implement cloud-based contact center solutions.
- Collaborate with cross-functional teams to ensure seamless integration.
- Develop and maintain high-quality code.
- Troubleshoot and resolve technical issues.
Requirements:
- Strong understanding of cloud computing and contact center concepts.
- Experience with AWS services and architecture.
- Excellent problem-solving and analytical skills.
- Attention to detail and ability to follow instructions.
- Good communication and teamwork skills.
Preferred Qualifications:
- Experience with scripting languages (Python, JavaScript).
- Experience with performance and load testing of Managed services
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