Cloud Architect Position

4 weeks ago


Telford, Telford and Wrekin, United Kingdom Infinity Quest Full time

About the Role:

We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for Infinity Quest clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services.

Key Responsibilities:

  • Design and implement scalable contact center architectures using Amazon Connect.
  • Collaborate with cross-functional teams to develop and deploy contact center solutions.
  • Develop and maintain high-quality code using scripting languages such as Python and JavaScript.
  • Perform performance and load testing of managed services to ensure optimal performance.

Requirements:

  • Basic understanding of cloud computing and contact center concepts.
  • Experience with AWS services and architecture.
  • Strong problem-solving and analytical skills.
  • Attention to detail and ability to follow instructions.
  • Good communication and teamwork skills.

Preferred Qualifications:

  • Experience with performance and load testing of managed services.
  • Knowledge of contact center security and compliance best practices.


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