Claims Specialist

10 hours ago


Basingstoke, Hampshire, United Kingdom Unum Full time
{"h2": "About the Role", "p": "As a Claims Handler at Unum, you will be responsible for proactively managing and investigating claims to support our customers and develop strong relationships. This role requires a proactive, curious, and confident communicator who can effectively manage a portfolio and work in a varied and fast-paced environment. You will be an analytical and investigative thinker, spotting patterns and anomalies, and work autonomously, as well as collaboratively in a team.

Key Responsibilities:

* Manage a portfolio of claims and work in a fast-paced environment
* Develop strong relationships with customers and stakeholders
* Investigate claims and identify patterns and anomalies
* Work collaboratively in a team and autonomously as needed

What We Offer:

* Full training and development opportunities
* Generous bonus scheme
* Pension scheme
* Life, medical, and income insurance
* Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical 2nd opinion
* 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
* Salary sacrifice electric car scheme with free on-site electric chargers

If you are a curious and ambitious individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

At Unum, we are committed to creating a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We offer a supportive, inclusive environment where you can be yourself, while also being part of a growing organization.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to ", "h3": "Requirements", "ul": [{"li": "Proactive, curious, and confident communicator"}, {"li": "Excellent telephone manner"}, {"li": "Ability to speak to senior executives, C-suite, and HR directors"}, {"li": "Analytical and investigative thinker"}, {"li": "Ability to work autonomously and collaboratively in a team"}, {"li": "Ability to use IT internal systems on a day-to-day basis, including reporting"}]
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