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Pension Claims Specialist

2 months ago

Basingstoke, Hampshire, United Kingdom Diligenta Full time £25,000
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Pension Claims Specialist. As a key member of our team, you will be responsible for handling customer inquiries, concerns, and complaints related to pension claims in a professional and timely manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues related to pension claims in a fair and efficient manner.
  • Provide excellent customer service and ensure that customers feel valued and supported throughout the process.
  • Work collaboratively with internal teams to resolve complex issues and ensure seamless customer experience.
  • Stay up-to-date with industry developments and regulatory requirements to ensure compliance and best practices.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that values diversity and inclusion.
  • The opportunity to work with a leading provider of outsourced administration services to the UK Life Assurance and Pensions market.
About Diligenta

Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best-known financial services companies in the UK. We pride ourselves on delivering exceptional customer service and ensuring our customers feel that they have been listened to and treated fairly.

Why Join Us?
  • Be part of a dynamic and growing company that values innovation and customer satisfaction.
  • Work with a talented team of professionals who are passionate about delivering exceptional service.
  • Enjoy a range of benefits and perks that support your well-being and career development.