Customer Operations Manager

3 weeks ago


Cardiff, Cardiff, United Kingdom Dye & Durham Corporation Full time
About This Role

This is an exceptional opportunity to join our Customer Operations team as a Senior Office Coordinator, providing administrative support to senior executives and managing office operations. If you have a keen eye for detail, excellent communication skills, and a passion for delivering high-quality results, we would love to hear from you.

Key Responsibilities
  • Provide administrative support to senior executives, including diary management, email correspondence, and travel arrangements
  • Supervise administrative staff, developing and maintaining efficient office workflows
  • Manage office supplies, stationery, and multimedia equipment to maintain a smooth office environment
  • Coordinate meetings, events, and company functions, ensuring timely preparation and follow-up
Requirements
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years' experience in executive-level administrative support
  • Exceptional organizational and time management skills
  • Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint
  • Excellent communication and interpersonal skills
Salary and Benefits
  • Competitive salary: £32,000 - £38,000 per annum
  • Comprehensive benefits package, including health insurance, pension plan, and paid vacation time
What We Offer

We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



  • Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full time

    Becoming Part of BUUK InfrastructureWe are committed to being the leading utility partner in the UK, driving change and innovation. Our vision is to accelerate the country towards a net-zero future for all customers.Job Title: Customer Service Operations ManagerWe seek a skilled manager to oversee our contact centre operations, ensuring exceptional customer...


  • Cardiff, Cardiff, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    People Operations AdministratorWe are seeking an experienced People Operations Administrator to join our team at AllClear. This is an exciting opportunity to contribute to the company's growth and development by providing administrative support to the HR department.Salary: £25,000 - £30,000 per annum, depending on experience.Key Responsibilities:Provide...


  • Cardiff, Cardiff, United Kingdom Forward Waste Management Full time

    As an Operations Administrator for Customer Services, you will play a vital role in ensuring the smooth operation of our customer service department at Forward Waste Management in Cardiff. This is an excellent opportunity to work in a fast-paced environment and develop your skills in customer service and administration.The estimated salary for this position...


  • Cardiff, Cardiff, United Kingdom Kasha Full time

    Job TitleA highly skilled and experienced Customer Experience Manager is required to lead our call center team in delivering exceptional customer experiences. This role involves managing a team of customer service representatives, ensuring service excellence, team development, and operational efficiency. Key ResponsibilitiesTeam Management:Lead, mentor, and...


  • Cardiff, Cardiff, United Kingdom Brook Street Full time

    Job OverviewWe are seeking a highly skilled Customer Service Administrator to join our dynamic team on a temporary basis in Cardiff, UK. This role is pivotal in delivering exceptional first-tier support to our diverse international clientele.This position reports directly to the Customer Service Operations Manager and works as part of a small team. The...


  • Cardiff, Cardiff, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Are you an experienced HR professional looking for a new challenge? Look no further than AllClear, the UK's No.1 for Customer Care!We have a fantastic opportunity for an HR Operations Specialist to join our team in Cardiff, offering a competitive salary of £38,000 - £42,000 per annum, depending on experience.About the RoleWe're seeking an enthusiastic and...

  • Operational Manager

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Institute for Outdoor Learning Full time

    About UsAt Institute for Outdoor Learning, we are dedicated to providing exceptional outdoor experiences for our customers. We are seeking a highly skilled and experienced Operational Manager to join our team.Job DescriptionThis is a dynamic role that involves overseeing the day-to-day operations of our Tree Tops Trail. The successful candidate will be...

  • Operations Manager

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Institute for Outdoor Learning Full time

    Job OverviewInstitute for Outdoor Learning is seeking a dedicated Duty Manager to join our team. This role entails overseeing various aspects of site operation, including staff management, equipment maintenance, health and safety, customer care, and administration. The ideal candidate will possess excellent communication skills, be able to work effectively...


  • Cardiff, Cardiff, United Kingdom University of South Wales (USW) - CAPSE Full time

    Hospitality Operations ManagerWe are looking for a highly organized and experienced Hospitality Operations Manager to oversee the smooth operation of our bar and cafe services. In this role, you will be responsible for ensuring that all aspects of our hospitality operations meet the highest standards of quality and excellence.Key Responsibilities:Develop and...


  • Cardiff, Cardiff, United Kingdom Ivy Asia, Cardiff Full time

    Job Title: Restaurant Operations ManagerWe are seeking a highly motivated and ambitious individual to join our team as a Restaurant Operations Manager at Ivy Asia, Cardiff. About the Role:The successful candidate will be responsible for managing the overall operations of the restaurant, including supervising staff, maintaining high standards of customer...


  • Cardiff, Cardiff, United Kingdom Accor Hotels Full time

    About the RoleWe are seeking a highly skilled Customer Service Excellence Manager to join our team at Sofitel Cairo Downtown, a luxury hotel in the heart of Cairo. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring smooth day-to-day operations.Main ResponsibilitiesProvide world-class...


  • Cardiff, Cardiff, United Kingdom Otis Elevator Co. Full time

    Job OverviewWe are seeking a highly motivated Service Operations Manager to join our team. This individual will be responsible for overseeing the day-to-day operations of our service department, including coordinating with customers, scheduling maintenance appointments, and managing inventory levels.Your primary responsibilities will include:Managing the...


  • Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full time

    At BUUK Infrastructure, our vision is to accelerate the UK's transition to net zero. As a key player in this movement, we're seeking an exceptional Customer Experience Manager to drive our contact centre operations forward.We're committed to providing a supportive environment where our team members feel empowered to thrive. Our group of companies has been at...


  • Cardiff, Cardiff, United Kingdom Institute for Outdoor Learning Full time

    About the RoleWe are seeking an experienced and highly motivated Outdoor Operations Manager to join our team at the Institute for Outdoor Learning. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Tree Tops Trail.Key ResponsibilitiesLead and manage a team of staff to ensure seamless delivery of...


  • Cardiff, Cardiff, United Kingdom WeComm Full time

    The CompanyWeCommi partners with a leading UK based retailer to deliver exceptional customer experiences and drive growth in the online retail industry. This dynamic team is passionate about innovation and constantly evolving to meet customer needs.Estimated Salary: £35,000 - £45,000 per annumThe OpportunityWe are seeking an Ecommerce Operations Manager to...


  • Cardiff, Cardiff, United Kingdom WSH Group Full time

    WSH Group is seeking an Operations Host Manager to provide exceptional customer service and support to our clients and visitors in Cardiff.This part-time role involves working closely with the building manager and other service providers to deliver outstanding customer experiences.We offer an estimated salary of £20,000 for 30 hours of work per week, with...


  • Cardiff, Cardiff, United Kingdom 14Forty Full time

    Career Opportunity: Restaurant Operations ManagerWe are currently recruiting for an experienced Restaurant Operations Manager to join our team at 14Forty in Cardiff. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day running of our restaurant, delivering exceptional service to our customers, and...


  • Cardiff, Cardiff, United Kingdom ROC Recruitment Full time

    Job OverviewWe are seeking a highly skilled Restaurant Operations Manager to lead our café team in delivering exceptional food, service, and customer experience.Key Responsibilities:Lead and motivate a diverse team in a fast-paced restaurant environment.Drive sales growth by achieving revenue targets and maintaining high standards of food quality and...


  • Cardiff, Cardiff, United Kingdom Tesco Partners Full time

    Kitchen Operations Manager Job DescriptionWe're seeking a skilled Kitchen Operations Manager to lead our kitchen team and drive excellence in food preparation, presentation, and delivery.This is an exciting opportunity to join a dynamic team, where you will be responsible for managing daily kitchen operations, ensuring exceptional customer satisfaction...


  • Cardiff, Cardiff, United Kingdom Novotel Cardiff Centre Full time

    Job OverviewWe are seeking a highly skilled Hotel Operations Manager to join our team at Novotel Cardiff Centre. As the front office manager, you will be responsible for overseeing and managing all front office operations, including reception, concierge, and guest services.Main Responsibilities• Oversee and manage all front office operations, ensuring...