Hotel Service Ambassador

4 days ago


Dalkeith, Midlothian, United Kingdom Mount Royal Hotel Edinburgh Full time

About the Role

As a valued member of our team, you will have the opportunity to provide exceptional service to our guests by working collaboratively with your colleagues to deliver captivating experiences. This role involves being highly courteous and giving our guests a memorable service and lasting impression.

Key Responsibilities:

  • Be highly courteous and give our guests a memorable service and lasting impression
  • Provide exceptional service by demonstrating full knowledge of our products and facilities
  • Ensure that the daily task list is completed effectively
  • Work collaboratively with your colleagues to deliver captivating experiences
  • Take initiative in accommodating our guests needs in a resourceful manner

Requirements:

  • Excellent guest engagement skills
  • An ability to bring the guest experience to life throughout the hotel
  • The ability to communicate and organize yourself in line with different guest expectations
  • A good command of English is essential, a second language is advantageous

About Us

We are a premier hotel located on iconic Princes Street in Edinburgh's vibrant capital. With easy access to must-see landmarks such as Edinburgh Castle and the Royal Mile, our hotel offers an unbeatable location for our guests. Our staff incentives include valuable on-the-job training, along with access to our digital online learning platform and numerous other learning and development opportunities.

Benefits:

  • Genuine career opportunities within our business
  • Valuable on-the-job training, along with access to our digital online learning platform
  • Staff incentives when you and the team perform

Salary Estimate:

£22,000 - £25,000 per annum


  • Hotel Ambassador

    4 days ago


    Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    Unlock a World of OpportunitiesWe are seeking an exceptional Hotel Ambassador to join our team at the Sheraton Grand Hotel & Spa in Edinburgh. As a key member of our One Square, Food & Beverage Team, you will be responsible for providing a warm and welcoming arrival and departure experience to all guests. This is an excellent opportunity to showcase your...


  • Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    Company OverviewSheraton Grand Hotel & Spa, Edinburgh is a 5-star hotel located in the heart of Scotland's financial and tourist area. As one of Scotland's leading hotels, we offer a unique blend of elegance and comfort to our guests.We are currently recruiting for a Welcome Host to join our One Square, Food & Beverage Team. The successful candidate will be...

  • Arrival Ambassador

    4 days ago


    Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    Career OpportunitySheraton Grand Hotel & Spa, Edinburgh is seeking a highly skilled and experienced Welcome Host to join our dynamic team. As a Welcome Host, you will be responsible for providing a warm and welcoming experience to all our guests, from arrival to departure.About the Job:- Provide exceptional customer service to all guests- Manage seating...


  • Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    Drive revenue growth through effective management of hotel operations, including front office, housekeeping, spa, engineering, and food and beverage departments.Collaborate with the leadership team to develop and implement operational strategies that align with the hotel's business objectives.Maintain high standards of customer satisfaction, ensuring every...


  • Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    At Sheraton Grand Hotel & Spa, Edinburgh, we are seeking a highly motivated and dedicated Spa Attendant to join our award-winning luxury spa team.The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and a desire to work in a fast-paced environment.This is an exciting opportunity to be part of a...


  • Dalkeith, Midlothian, United Kingdom The NWH group Full time

    The Role: Order Processing Customer Support/Weighbridge OperatorLocation: Dundee DepotAt The NWH Group, we're looking for an exceptional individual to join our team as a Customer Service Ambassador. As the first point of contact for our Waste Services customers, you'll be more than just a customer service agent – you'll be a brand ambassador.Key...


  • Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    A Warm Welcome AwaitsAs a Hotel Ambassador at the Sheraton Grand Hotel & Spa, you will play a vital role in creating unforgettable experiences for our guests. From the moment they arrive to their departure, you will ensure that every interaction is personalized and memorable. If you have a natural flair for hospitality and a desire to deliver exceptional...


  • Dalkeith, Midlothian, United Kingdom Glasgow Marriott Hotel Full time

    The Perfect Candidate: We are looking for a highly motivated and experienced Conference & Banqueting Operations Supervisor to join our team. If you have a passion for delivering exceptional customer service and a proven track record of success in a similar role, we would love to hear from you.About Us: Glasgow Marriott Hotel is a 4-star hotel located in the...


  • Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    Serve with Passion and PrecisionWe are seeking a skilled Hospitality Service Specialist to join our One Square, Food & Beverage Team at the Sheraton Grand Hotel & Spa. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience. If you have a natural talent for...


  • Dalkeith, Midlothian, United Kingdom Residence Inn by Marriott Edinburgh Full time

    Welcome to Residence InnWe're more than just a hotel – we're a home away from home. Our friendly team is dedicated to providing a memorable experience for all our guests.


  • Dalkeith, Midlothian, United Kingdom Mount Royal Hotel Edinburgh Full time

    We are looking for a Front Desk Coordinator to join our team at the Mount Royal Hotel Edinburgh. As a Front Desk Coordinator, you will be responsible for delivering exceptional guest experiences and providing world-class customer service.


  • Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    Join Our TeamWe are looking for a highly motivated and experienced Spa Reception Supervisor to join our team at Sheraton Grand Hotel & Spa, Edinburgh. As a key member of our spa management team, you will be responsible for overseeing the daily operations of the spa reception, ensuring exceptional customer service and maximizing business opportunities.Duties...


  • Dalkeith, Midlothian, United Kingdom Residence Inn by Marriott Edinburgh Full time

    About UsWe are a first-class aparthotel located in the heart of Edinburgh, catering to long-term business travelers and leisure guests. Our 107 spacious suites with full kitchens offer the comforts of home, while our team provides exceptional service with a human touch.Our CultureWe value teamwork, relationships, and delivering unique experiences for our...


  • Dalkeith, Midlothian, United Kingdom Delta Hotels Edinburgh Full time

    Company Overview:Delta Hotels by Marriott Edinburgh is a 4-star full-service brand that prioritizes delivering a seamless travel experience to its guests. Located just 2 miles from Edinburgh Airport and 15 minutes from the city centre, our hotel offers a streamlined premium experience with rooms tailored to meet guest needs.


  • Dalkeith, Midlothian, United Kingdom Residence Inn by Marriott Edinburgh Full time

    We are seeking a skilled Maintenance Technician to join our team at Residence Inn by Marriott Edinburgh. This is a unique opportunity to work in a fast-paced environment where attention to detail and problem-solving skills are essential.About the JobThis role is responsible for addressing and resolving repair or maintenance issues throughout the hotel,...


  • Dalkeith, Midlothian, United Kingdom Premier Inn Full time

    Room Maintenance AssistantWe are seeking a reliable and detail-oriented individual to fill the position of Room Maintenance Assistant at Premier Inn in Edinburgh. As a Room Maintenance Assistant, your main responsibility will be to maintain the cleanliness and organization of our hotel rooms, ensuring that our guests receive the best possible experience.Your...


  • Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    About UsDelta Hotels is a 4* full service brand within the Marriott Portfolio. Our hotels are designed to provide a streamlined premium experience for our guests.We are located in Edinburgh, just 2 miles from the airport and 15 minutes from the city centre. Working at Delta by Marriott means you are joining an experienced, knowledgeable and driven team who...


  • Dalkeith, Midlothian, United Kingdom Delta Hotels Edinburgh Full time

    About Us:We're an experienced, knowledgeable, and driven team dedicated to building unforgettable experiences for our guests. At Delta Hotels Edinburgh, we go beyond providing a smooth check-in and check-out process. Our Guest Experience Experts take the initiative to deliver exceptional services throughout the entire stay, anticipating and exceeding guest...


  • Dalkeith, Midlothian, United Kingdom Glasgow Marriott Hotel Full time

    Glasgow Marriott Hotel is seeking a skilled Conference & Banqueting Operations Supervisor to join our dynamic team. As a key member of our Conference & Banqueting department, you will play a vital role in ensuring the smooth operation of events and conferences at our hotel.This is an excellent opportunity for a motivated and experienced individual to take on...


  • Dalkeith, Midlothian, United Kingdom Glasgow Marriott Hotel Full time

    About Us: Glasgow Marriott Hotel is a 4-star hotel located in the heart of Glasgow, Scotland. Our hotel offers comfortable and stylish rooms, a fitness center, and a restaurant serving international cuisine. We are proud to be part of the Marriott International brand, which has over 500 global locations.Job Description: We are seeking a highly skilled and...