Customer Service Manager
4 days ago
We are looking for a highly motivated and experienced Spa Reception Supervisor to join our team at Sheraton Grand Hotel & Spa, Edinburgh. As a key member of our spa management team, you will be responsible for overseeing the daily operations of the spa reception, ensuring exceptional customer service and maximizing business opportunities.
Duties and Responsibilities- Supervise and develop the spa reception and attendant teams to deliver outstanding service levels.
- Maximize bookings and ensure efficient scheduling of treatments and services.
- Maintain high standards of customer care and respond promptly to guest queries.
- Liaise with hotel departments to provide seamless service delivery.
- Previous experience in leading/supervising a team in a hospitality or spa environment.
- Excellent communication and organizational skills.
- Ability to work flexibly, including evenings and weekends.
- Familiarity with hotel/spa booking and scheduling software.
As a valued member of our team, you will enjoy a competitive salary of £28,000 - £35,000 per annum, depending on experience. You will also benefit from:
- A comprehensive benefits package, including free meals while on duty, 28 days annual leave (increasing to 33 days after further service), and access to our Employee Healthcare Plan.
- Opportunities for career progression and development within our global organization.
- A chance to work with a diverse and inclusive team, committed to delivering exceptional guest experiences.
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Customer Service Representative
4 weeks ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob SummaryWe are seeking an experienced Customer Service Advisor to join our Contact Centre team in Midlothian Council.The successful candidate will be responsible for providing exceptional customer service, handling a high volume of interactions, and managing multichannel customer contact.This is a permanent position working 36 hours per week with a...
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Customer Service Ambassador
4 weeks ago
Dalkeith, Midlothian, United Kingdom The NWH group Full timeThe Role: Order Processing Customer Support/Weighbridge OperatorLocation: Dundee DepotAt The NWH Group, we're looking for an exceptional individual to join our team as a Customer Service Ambassador. As the first point of contact for our Waste Services customers, you'll be more than just a customer service agent – you'll be a brand ambassador.Key...
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Customer Service Ambassador
4 days ago
Dalkeith, Midlothian, United Kingdom Compass Group UK Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Catering Assistant to join our dynamic team. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to a positive work environment.This is an excellent opportunity for someone who is passionate about food, people, and providing...
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Customer Service and Repair Specialist
4 weeks ago
Dalkeith, Midlothian, United Kingdom Autoglass Full timeJob OverviewWe are seeking a highly motivated and people-focused individual to join our team as a Customer Service and Repair Specialist. As part of our esteemed organization, Autoglass, you will have the opportunity to work with industry-leading technology and tools, providing exceptional service to our customers.
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Customer Service Specialist
2 weeks ago
Dalkeith, Midlothian, United Kingdom HiJobs Full timeJob ResponsibilitiesGreet customers warmly and ascertain their needs through effective questioning.Provide detailed product knowledge and recommendations to assist customers in making informed purchasing decisions.Maintain an organised sales floor, ensuring products are displayed attractively and stock levels are monitored.Process transactions accurately and...
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Customer Service Representative
4 days ago
Dalkeith, Midlothian, United Kingdom Delta Hotels Edinburgh Full timeMain Responsibilities:Anticipate and Deliver on Guest Needs: Utilize our company standard to ensure guests' needs are met, taking proactive steps to exceed their expectations.Confident Engagement with Guests: Engage with guests in a professional and courteous manner at all times, fostering a welcoming atmosphere.Efficient Check-In and Check-Out Process:...
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Customer Delight Associate
4 weeks ago
Dalkeith, Midlothian, United Kingdom Costa Coffee Full timeUnleash Your Potential as a Barista">Do you want to unlock your full potential and become a skilled Barista? With a starting salary of £12.00-13.00 per hour, you'll enjoy competitive pay while developing your skills in a dynamic environment.">About the Position">In this role, you'll be responsible for:">">Crafting high-quality coffee drinks to our exacting...
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Customer Experience Representative
4 weeks ago
Dalkeith, Midlothian, United Kingdom McDonald's United Kingdom Full timeAre you looking for a career that offers variety, challenge, and opportunities for growth? As a Crew Member at McDonald's United Kingdom, you can expect a competitive salary of £10.00 per hour and a range of benefits, including holiday pay, service awards, meal allowances, and employee discounts from top brands. In this dynamic and fast-paced environment,...
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Hospitality Service Specialist
4 days ago
Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full timeServe with Passion and PrecisionWe are seeking a skilled Hospitality Service Specialist to join our One Square, Food & Beverage Team at the Sheraton Grand Hotel & Spa. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience. If you have a natural talent for...
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Courier Service Provider
6 days ago
Dalkeith, Midlothian, United Kingdom Pegasus Couriers Careers Full timeWe are Pegasus Couriers Careers, a reputable courier services company operating in the UK. We are currently seeking skilled and reliable individuals to fill the position of courier service provider.This role involves delivering parcels across various locations in the Borders and surrounding areas, using our efficient and user-friendly delivery system. The...
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Hospitality Services Coordinator
4 days ago
Dalkeith, Midlothian, United Kingdom Glasgow Marriott Hotel Full timeThe Perfect Candidate: We are looking for a highly motivated and experienced Conference & Banqueting Operations Supervisor to join our team. If you have a passion for delivering exceptional customer service and a proven track record of success in a similar role, we would love to hear from you.About Us: Glasgow Marriott Hotel is a 4-star hotel located in the...
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Business Development Manager
4 days ago
Dalkeith, Midlothian, United Kingdom Star Pubs Leased & Tenancy Full timeCompany OverviewAs a key member of the Star Pubs Leased & Tenancy team, you will oversee the daily operations of our esteemed pub, ensuring exceptional customer service, efficient financial management, and maintaining high standards of cleanliness and organization. Estimated Salary: £65,000 per annum, dependent on experience.Job Description:To succeed in...
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McDonald's Service Staff Wanted
4 weeks ago
Dalkeith, Midlothian, United Kingdom McDonald's United Kingdom Full timeBecome a part of the McDonald's family in the UK and enjoy a rewarding career with a competitive salary of £8.50 per hour. As a Crew Member, you will play a vital role in delivering our brand promise of quality, service, and cleanliness. Your responsibilities will include preparing food to the highest standards, serving customers with a smile, and...
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Guest Services Assistant
2 days ago
Dalkeith, Midlothian, United Kingdom Mount Royal Hotel Edinburgh Full timeWe are looking for a Front Desk Coordinator to join our team at the Mount Royal Hotel Edinburgh. As a Front Desk Coordinator, you will be responsible for delivering exceptional guest experiences and providing world-class customer service.
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Council Services Liaison Officer
4 weeks ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeKey ResponsibilitiesProviding customer service through multiple channels, including phone, email, and social mediaHandling customer inquiries, complaints, and feedback in a professional and courteous mannerWorking collaboratively with colleagues to resolve complex issues and improve customer experienceMaintaining accurate records and reports to track...
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Regional Courier Service Representative
2 days ago
Dalkeith, Midlothian, United Kingdom Pegasus Couriers Full timeWe are seeking a reliable Regional Courier Service Representative to join our team at Pegasus Couriers. As a key member of our delivery network, you will play a vital role in ensuring timely and professional package delivery to customers across the Borders and Dalkeith areas.Key responsibilities include:Delivering packages to customers with efficiency and...
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Regional Service Delivery Lead
4 weeks ago
Dalkeith, Midlothian, United Kingdom The NWH group Full timeAbout The NWH Group:The NWH Group is a second-generation family business with a strong commitment to transforming waste into valuable products. With operations across Scotland and the north of England, we provide innovative waste collection and recycling services to various industries.We are passionate about fostering an inclusive workplace where everyone...
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Project Manager
2 weeks ago
Dalkeith, Midlothian, United Kingdom Morrison Energy Services Full timeAre you a detail-oriented professional with excellent project management skills? We are seeking a skilled Project Manager to join our team at Morrison Energy Services.This role involves coordinating and overseeing various projects across the UK, ensuring timely delivery within defined budgets without compromising on safety or quality. As a Project Manager,...
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Front of House Manager
4 days ago
Dalkeith, Midlothian, United Kingdom LAILA EDINBURGH LTD Full timeLAILA EDINBURGH LTD is seeking a highly motivated Cafe Supervisor to lead our team in our original location. This is an excellent opportunity for someone with excellent customer service skills, leadership abilities, and a commitment to delivering high-quality results.We offer a competitive salary ranging from £25,000 to £30,000 per year, depending on...
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Service Oriented Host
4 days ago
Dalkeith, Midlothian, United Kingdom Duck & Waffle Full timeWelcome to Duck & WaffleWe are a vibrant restaurant located in the heart of London, serving a unique blend of traditional British cuisine with broad European influences. Our menu features dishes designed for sampling and sharing, complemented by an iconic cocktail experience served in a lively atmosphere.About the RoleWe are seeking an experienced...