Council Services Liaison Officer
2 days ago
Providing customer service through multiple channels, including phone, email, and social media
Handling customer inquiries, complaints, and feedback in a professional and courteous manner
Working collaboratively with colleagues to resolve complex issues and improve customer experience
Maintaining accurate records and reports to track performance and identify areas for improvement
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Administrative Support Officer
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob VacancyMidlothian Council is seeking a highly organized and detail-oriented Personal Assistant to provide administrative support to the Chief Executive and Place Directorate Management Team.The ideal candidate will have excellent communication skills, be able to work under pressure, and meet deadlines as requested by senior managers.Applicants should...
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Customer Service Representative
2 weeks ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob VacancyWe are seeking a professional and enthusiastic Customer Service Advisor to provide exceptional customer service for Midlothian Council's Contact Centre.The ideal candidate will have excellent communication skills, be able to handle a high volume of interactions, and demonstrate a high level of accuracy and attention to detail.Responsibilities will...
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Customer Service Representative
2 days ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob SummaryWe are seeking an experienced Customer Service Advisor to join our Contact Centre team in Midlothian Council.The successful candidate will be responsible for providing exceptional customer service, handling a high volume of interactions, and managing multichannel customer contact.This is a permanent position working 36 hours per week with a...
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Customer Service Representative
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob Title: Customer Service AdvisorWe are seeking a highly skilled and motivated Customer Service Advisor to join our Contact Centre team at Midlothian Council.Job SummaryThe successful candidate will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a professional and courteous...
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Strategic Business Operations Coordinator
4 weeks ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob VacancyThe Midlothian Council is seeking a highly skilled Strategic Business Operations Coordinator to support the Executive Director and Chief Officer(s) in delivering the Council's strategic objectives.Key Responsibilities:Coordinating the operational work of the Business Partners and/or coordinating resources to ensure a One Council approach to...
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Executive Business Manager
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob Title: Executive Business ManagerThe Place Directorate at Midlothian Council is seeking a highly skilled Executive Business Manager to support the Executive Director and Chief Officer(s) in delivering the Council's strategic objectives.Key Responsibilities:Lead and manage Executive Officer support for the Directorate.Coordinate the operational work of...
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Catering Assistant
3 weeks ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob VacancyThe successful candidate will acquire the necessary knowledge for the post through on-the-job training and experience.Once in post, the Jobholder is required to obtain the elementary food hygiene certificate and Allergen certificate.Key ResponsibilitiesProvide excellent customer service in a fast-paced cafe environment.Assist with food...
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Procurement Specialist
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob SummaryWe are seeking a highly skilled Procurement Officer to lead in nominated spend categories and deliver the Council's procurement objectives, targets, and savings.The successful candidate will have extensive technical, specialist, and theoretical knowledge of procurement legislation, regulations, standards, procedures, and techniques relevant to...
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Procurement Manager
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob Title: Procurement ManagerWe are seeking a highly skilled Procurement Manager to lead the development and delivery of the Council's Procurement Team. The successful candidate will be responsible for ensuring that the Council's procurement of goods and services delivers best value.The Procurement Manager will promote a culture of collaboration,...
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Software Support Specialist
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Business Applications Team as an Applications Support Officer.As a key member of our team, you will provide support for staff utilizing Council systems and applications, including ITrent, Talentlink, and OHIO.You will be responsible for implementing, operating, and...
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Software Support Specialist
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Business Applications Team as an Applications Support Officer.As a key member of our team, you will provide support for staff utilizing Council systems and applications, including ITrent, Talentlink, and OHIO.You will be responsible for implementing, operating, and...
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Senior Consultant Engineer
4 weeks ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob VacancyMidlothian Council is seeking a highly skilled Senior Consultant Engineer to join its Road Services team based in Midlothian House, Dalkeith.This role involves designing, consulting, and delivering flood risk management plans for proactive and reactive situations. The ideal candidate will have extensive experience in flood risk management and a...
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Housing Administrator
3 days ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeAbout the RoleWe are seeking a dedicated individual to join our Housing team as a Housing Officer. The successful candidate will play a key role in a number of housing-related initiatives, working closely with tenants to address their needs and resolve issues.Key ResponsibilitiesOperational knowledge of housing policy and related legislation to deliver...
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Midlothian Fire Risk Advisor
14 hours ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeAbout the RoleMidlothian Council seeks an experienced Fire Safety Adviser to join their Health, Safety & Resilience Team. The successful candidate will be responsible for ensuring compliance with fire safety regulations and providing expert advice to duty holders.Based on 36 hours of work per week, the estimated salary for this position is £37,222 per...
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Compassionate Support Practitioner
2 days ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full time**Job Vacancy at Midlothian Council**Midlothian Council seeks a compassionate and dedicated Care Support Worker to join their team at Highbank Intermediate Care in Eskbank, Dalkeith.The ideal candidate will provide personalized care and support to older adults requiring residential care, assessment, and intermediate care. This includes promoting sleep...
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Domestic Kitchen Assistant
2 days ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob OverviewMidlothian Council is seeking a skilled Domestic Kitchen professional to join their team.About the RoleThis permanent position involves working 21 hours per week in a dynamic kitchen environment, with a 4-week rota including weekends.Key ResponsibilitiesThe successful candidate will be responsible for maintaining high standards of food production...
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Social Worker
1 month ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeJob SummaryMidlothian Council is seeking a skilled Social Worker to join our Children and Young People's Practice Team. As a key member of our team, you will work with children and young people from 0-26 years, providing a wide range of services including pre-birth assessments, child protection, and permanence planning.Key ResponsibilitiesUndertake initial...
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Retail Security Officer
4 weeks ago
Dalkeith, Midlothian, United Kingdom Kingdom Services Group Ltd Full timeAbout the Role:We are seeking a highly skilled and experienced Retail Security Officer to join our team at Kingdom Services Group Ltd. As a Retail Security Officer, you will be responsible for maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.Key Responsibilities:Maintaining a safe and...
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Fire Compliance Specialist
14 hours ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeAbout the OpportunityMidlothian Council invites applications from suitably qualified candidates for the position of Fire Safety Adviser. This permanent role offers a unique blend of challenge and reward, allowing the successful candidate to contribute to the council's commitment to fire safety.Based on 36 hours of work per week, the estimated salary for this...
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Strategic Procurement Lead
2 days ago
Dalkeith, Midlothian, United Kingdom Midlothian Council Full timeAbout Midlothian CouncilMidlothian Council is a local authority in Scotland, committed to delivering high-quality public services to its residents. We are currently seeking a skilled procurement professional to join our team as a Procurement Manager.Company OverviewWe are undergoing a period of transformation, aiming to improve the way we deliver services in...