Software Support Specialist

4 weeks ago


Dalkeith, Midlothian, United Kingdom Midlothian Council Full time

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our Business Applications Team as an Applications Support Officer.

As a key member of our team, you will provide support for staff utilizing Council systems and applications, including ITrent, Talentlink, and OHIO.

You will be responsible for implementing, operating, and developing these systems/applications, as well as delivering training to system users as required.

This role is ideal for ambitious individuals who are interested in developing a career in software/applications support.

Key Responsibilities

  • Provide support for staff utilizing Council systems and applications.
  • Implement, operate, and develop systems/applications.
  • Deliver training to system users.
  • Support the design and production of training/procedural/guidance documentation.

Requirements

  • Educated to SVQ level 3 or equivalent.
  • Advanced MS Excel skills.
  • Experience in systems administration and helpdesk services.
  • Experience in delivering staff training.

Working Arrangements

This is a permanent position with a salary of £28,984 - £30,750 per year. You will work 36 hours per week, with hybrid working arrangements available.



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