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Hotel Operations Coordinator

2 months ago

Manchester, United Kingdom Leonardo Hotel Manchester Central Full time

About the Role

We are seeking a highly motivated and organized Night Auditor to join our team at Leonardo Hotel Manchester Central. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and financial systems.

Key Responsibilities

  • Manage the night audit process, balancing end-of-day accounts and ensuring accuracy and attention to detail.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
  • Work closely with the Night Porter to ensure seamless room service operations and maintain a high level of guest satisfaction.
  • Take responsibility for the safety and security of the hotel and its guests, adhering to company policies and procedures.
  • Contribute to a positive and supportive team environment, working collaboratively with colleagues to achieve common goals.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing job-related training and development opportunities.
  • A chance to work with a dynamic and growing hotel company.
  • A supportive and inclusive work environment.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively as part of a team.

Why Choose Us

At Leonardo Hotel Manchester Central, we pride ourselves on providing exceptional service to our guests and creating a positive and supportive work environment for our colleagues. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we would love to hear from you.