Hotel Operations Manager
3 weeks ago
Hotel Manager Job Description
We are seeking a highly skilled and experienced Hotel Manager to oversee the daily operations of our esteemed establishment, Diamond Lodge HOTEL. The ideal candidate will possess a strong background in hospitality management, demonstrating exceptional leadership skills and a commitment to providing outstanding guest services.
Key Responsibilities
- Leadership and Supervision
Lead and supervise hotel staff, fostering a positive and productive work environment that promotes guest satisfaction and staff well-being.
Operational OversightOversee all aspects of hotel operations, including front desk management, housekeeping, and maintenance, ensuring high standards of efficiency and guest satisfaction.
Guest ServicesEnsure that guest services are consistently met, addressing any issues or complaints promptly and effectively, and gathering feedback to improve services offered by the hotel.
Human ResourcesManage human resources functions, including recruitment, training, and performance evaluations of staff, to ensure a skilled and motivated workforce.
Financial ManagementMonitor financial performance, including budgeting, forecasting, and cost control measures, to ensure the hotel's financial stability and growth.
Collaboration and CommunicationCollaborate with various departments to ensure seamless service delivery across the hotel, and engage with guests to gather feedback and improve services offered.
Marketing and PromotionPromote the hotel through marketing initiatives and community engagement, to increase brand awareness and attract new guests.
Requirements
- Proven experience in hotel management or a similar role within the hospitality industry.
- In-depth knowledge of hospitality operations, guest services, and human resources management.
- Ability to work flexible hours, including weekends and holidays, as required by hotel operations.
- Proficiency in hotel management software is an advantage.
If you are passionate about hospitality and possess the necessary skills to lead our team towards excellence in service delivery, we encourage you to apply for this exciting opportunity as our Hotel Manager.
-
Hotel Operations Manager
3 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeHotel Operations Manager Job DescriptionThe Midland Hotel is seeking a highly skilled Hotel Operations Manager to lead our Rooms Division team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, delivering exceptional guest experiences, and driving revenue growth.Key Responsibilities:Manage the...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeAbout The Midland HotelSituated in the heart of Manchester, The Midland Hotel is a luxury hotel like no other. With a rich history of hosting royalty, presidents, and prime ministers, you'll be staying in one of the most iconic hotels in the city.As a four-star hotel, The Midland features 312 pristine bedrooms, two award-winning restaurants, an elegant Tea...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeBe a leader in delivering exceptional guest experiences as our Rooms Division Manager. You will oversee the day-to-day operations of our hotel, ensuring high standards of quality and customer satisfaction. Your responsibilities will include managing staff, handling guest complaints, and driving revenue growth through effective cost control and revenue...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeBe a leader in our Rooms Division team and take charge of delivering exceptional guest experiences.A key role in our hotel, the Rooms Division Manager is responsible for overseeing the day-to-day operations of our Front Office, Concierge, and Housekeeping departments.As a Rooms Division Manager, you will be responsible for:Managing the day-to-day operations...
-
Hotel Operations Manager
2 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeKey Responsibilities of the Guest Relations ExecutiveSupports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level.Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem...
-
Hotel Rooms Division Manager
4 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeAbout the RoleWe are seeking a highly skilled and experienced Rooms Division Manager to join our team at The Midland Hotel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive an exceptional experience.Key Responsibilities:Manage the front office, concierge,...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom Andrew Brownsword Hotels Limited Full timeHotel Operations ManagerLocated in the heart of Manchester city centre, our luxury hotel is a 19th-century textile factory turned boutique hotel. As a Hotel Operations Manager, you will be responsible for leading a team of dedicated professionals to deliver exceptional guest experiences.Key Responsibilities:Lead a team of hotel staff to ensure seamless...
-
Hotel Operations Manager
3 weeks ago
Manchester, United Kingdom The Midland Full timeHotel Operations ManagerAt The Midland, we are seeking a highly skilled Hotel Operations Manager to oversee the day-to-day operations of our hotel. The successful candidate will be responsible for ensuring the quality and standards of our guest experience, while also managing the operational, quality, and administrative functions of the hotel.Key...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom The Midland Full timeHotel Operations ManagerAre you a seasoned hotel professional looking for a new challenge? We have an exciting opportunity for a Hotel Operations Manager to join our team at The Midland.Key Responsibilities:Manage the day-to-day operations of the hotel, ensuring exceptional guest service and quality standards.Develop and implement strategies to drive revenue...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom Andrew Brownsword Hotels Limited Full timeHotel Operations ManagerAs a Hotel Operations Manager at Andrew Brownsword Hotels Limited, you will be responsible for leading the food and beverage service team. You will need to be knowledgeable about food and beverage service, able to develop others, and happy to be part of the hotel Duty Management team. You will manage the stock control for the food and...
-
Hotel Rooms Division Manager
4 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeHotel Rooms Division ManagerAre you a seasoned hospitality professional looking for a new challenge? We have an exciting opportunity for a Hotel Rooms Division Manager to join our team at The Midland Hotel.As a Rooms Division Manager, you will be responsible for overseeing the day-to-day operations of our hotel's guest service departments, including front...
-
Hotel Ambassador
4 weeks ago
Manchester, United Kingdom Hotel Gotham Full timeBe a part of our vibrant team as a Hotel Ambassador, where you'll be the face of our hotel, greeting and welcoming guests with a warm and friendly personality.As a key member of our team, you'll provide guidance and local recommendations to ensure our guests have a great stay in the city.Key Responsibilities:Deliver exceptional customer service to our...
-
Night Supervisor
3 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeAs a Night Supervisor at The Midland Hotel, you will be responsible for ensuring the smooth operation of our hotel during the night shift. This includes managing the night audit, balancing end-of-day accounts, and working closely with the Head of Department to maintain high standards of service.Key Responsibilities:Manage the night audit process to ensure...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom Aimbridge Hospitality Full timeAbout UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide.Job SummaryWe are seeking an experienced Housekeeping Team Lead to join our team at the Mercure Manchester Piccadilly Hotel. As a key member of the hotel's management team, you will be responsible for leading the housekeeping team...
-
Hotel Front Desk Agent
6 months ago
Manchester, United Kingdom Velvet Hotel Full timeExciting opportunity to join our team at Velvet Hotel located in central Manchester on Vibrant Canal Street Duties and Responsibilities include Be responsible for guest safety in line with health and safety and fire regulations. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on...
-
Hotel Operations Manager
4 weeks ago
Manchester, United Kingdom AccorHotel Full timeKey Responsibilities:As the Hotel Operations Manager, you will oversee the entire hotel operation and maintain high standards of product and services.You will be responsible for actively seeking new business opportunities and optimizing profit.You will be the first point of contact for our guests and colleagues, providing exceptional customer service and...
-
Hotel Front Desk Agent
5 months ago
Manchester, United Kingdom Velvet Hotel Full timeExciting opportunity to join our team at Velvet Hotel located in central Manchester on Vibrant Canal Street Duties and Responsibilities include Be responsible for guest safety in line with health and safety and fire regulations. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on...
-
Hotel Front Desk Agent
5 months ago
Manchester, United Kingdom Velvet Hotel Full time**Exciting opportunity to join our team at Velvet Hotel, Bar & Brasserie located in central Manchester on vibrant Canal Street** - Duties and Responsibilities include:_ Be responsible for guest safety in line with health and safety and fire regulations. To be fully conversant with the facilities, services and special promotions offered by the hotel and to...
-
Hotel Operations Manager
3 weeks ago
Manchester, United Kingdom Aimbridge Hospitality Full time**About the Role**Aimbridge Hospitality EMEA is a leading hospitality brand overseeing over 1,600 hotels and resorts worldwide. As a key member of our team, you will be responsible for leading the housekeeping team and contributing to the hotel's management.**Key Responsibilities**Lead the housekeeping team to maintain high standards of cleanliness and...
-
Hotel Ambassador
4 weeks ago
Manchester, United Kingdom The Midland Hotel Full timeBe a Face of Excellence – Be a Bold Team Player – Be LeonardoAs a Receptionist, you'll be the first point of contact for our guests, showcasing our hotel's warm and welcoming atmosphere. You'll be part of a vibrant team, working together to deliver exceptional service and create unforgettable experiences.Key Responsibilities:Provide warm and friendly...