Installation and Maintenance Specialist Durham

2 weeks ago


Durham, Durham, United Kingdom Substantial Group Full time
Job Summary

We are seeking a skilled Installation and Maintenance Specialist to join our team in Durham. As a key member of our team, you will be responsible for installing and maintaining our fibre network infrastructure, ensuring seamless connectivity for our customers.

About the Role

The Installation and Maintenance Specialist will work closely with our Field Manager to install and maintain our fibre network infrastructure, including fibre connections and associated equipment. You will be responsible for ensuring that all installations meet our high standards of quality and safety, and that our customers receive exceptional service.

Key Responsibilities
  • Install and maintain fibre network infrastructure, including fibre connections and associated equipment.
  • Work closely with our Field Manager to ensure that all installations meet our high standards of quality and safety.
  • Provide exceptional customer service, ensuring that our customers receive a seamless and reliable connectivity experience.
  • Manage and maintain company vehicles and equipment, ensuring that all are in good working order.
  • Conduct risk assessments and hazard identification to ensure a safe working environment.
  • Work individually and as part of a team to achieve targets and KPIs.
Requirements
  • Must hold a full UK driving Licence for minimum 12 months.
  • SA001, SA002, S7, S8 or equivalent are desirable.
  • IPAF 1b are desirable.
  • NRSWA unit 2 (minimum) desirable.
  • SMART AWARDS preferable desirable.
  • Have telecommunications experience or transferable skills.
Why Join Us?

We offer a range of benefits, including:

  • Equity – a real part of the company.
  • 25 days holiday plus bank holidays.
  • Pension scheme that matches your contribution up to 8%.
  • Phone allowance.
  • Health care cash plan.
  • Cycle to work.
  • Employee assistance programme.
  • PPE and Uniform provided.
  • IT equipment provided.
  • Discounted Gym memberships.
  • Retail offers – discounts from recognisable brands.
  • Company Events.
  • Free YouFibre broadband if you are within our area, plus friends & family discount.
  • Life assurance giving you cover of 4 times your basic salary.
  • Colleague referral scheme of £500.
  • Continuous development and long-term career prospects.

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