IT Support Specialist

4 weeks ago


Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time
About the Role

We are seeking an experienced IT Field Technician to join our team at Churchill Living Ltd. This exciting opportunity will see you supporting colleagues with desktop and remote support, as well as planning, preparing, and installing IT equipment at site cabins, sales offices, and lodge managers' offices.

As an IT Field Technician, you will be responsible for providing first and second-line support to colleagues who have raised IT faults or service requests. You will also be involved in project work as required.

This role is based at our Bromsgrove office, with some travel required to cover for other field technicians and to attend team meetings at our Ringwood head office.

Key Responsibilities
  • Plan, prepare, and install IT equipment at site cabins, sales offices, and lodge managers' offices
  • Provide first and second-line support to colleagues who have raised IT faults or service requests
  • Support project work as required
  • Travel to cover for other field technicians and attend team meetings at our Ringwood head office
Requirements
  • Previous experience as an IT technician with a good working knowledge of end-user devices, including desktops, laptops, printers, phones, routers, mobiles, and tablets
  • Knowledge of Microsoft products
  • Previous experience of a ticketing system is desirable
  • Excellent interpersonal and communication skills
  • Effective analytical and problem-solving skills
  • High level of attention to detail
  • Highly organized, able to manage own workload, and able to work alone or as part of a team
What We Offer
  • Competitive salary
  • Company car or cash for car allowance
  • Annual holiday entitlement of 24 days + Bank Holidays
  • Day off on your birthday
  • Excellent colleague benefits, including John Lewis vouchers, ongoing investment in your personal development, and more

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