Executive Hospitality Manager

4 weeks ago

London, Greater London, United Kingdom Flutes Full time
About Flutes

Flutes is renowned for delivering exceptional culinary experiences in the most prestigious venues, focusing on innovative and invigorating service. Our teams create magic at iconic locations across London and beyond.

Job Overview

We are seeking an experienced freelance hospitality manager to oversee the delivery and execution of our events at multiple sites across London. The successful candidate will have at least three years' experience in a management role within the hospitality environment.

Key Responsibilities
  • Ensure that opening and closing procedures are followed at all events.
  • Deliver effective and informative team briefs during events, maintaining high standards at all times.
  • Guarantee that all food and beverage requirements are met as per client requests or work-orders.
  • Collaborate with the planning team pre-event to ensure seamless transitions for clients, aligning with our customer journey.
  • Work with operations teams and set-up staff to guarantee that all venues are set up to the highest standards prior to each event.
  • Enforce health and safety requirements during events.
  • Motivate and encourage colleagues to provide exceptional service in line with our company's overall vision to our valued client base.
Requirements
  • Experience working within the Catering and Events Industry.
  • Authoritative, persuasive, and able to lead, make clear decisions, and be accountable to staff and clients.
  • Confident and articulate, with the ability to act as MC when required.
  • Well-planned, with excellent attention to detail.
  • Skilled in managing time and people while being a team player.
  • Possess clear and logical management experience to meet the needs of a fast-paced environment.
  • Exceptional customer handling skills, responsive to client and colleague needs.
  • Competent in verbal and written communication.
  • Able to meet deadlines, manage time effectively, and drive teams to meet deadlines with accuracy.
  • Flexible, adaptable, and a great coach where needed.
  • Accountable for personal and departmental performance hours.
What We Offer
  • Excellent pay £16.80 - £18.00 (dependent on various factors).
  • Flexible hours and shifts.
  • Exciting locations across London and outside.
  • Friendly team to work with and opportunities to progress.
  • Pension scheme.

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