Executive Leadership Position for Customer Excellence

1 month ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
Customer Excellence Leader

We're a digital insurance provider with ambitious plans to become the UK's leading market player.

  • Develop and execute strategies to achieve exceptional customer outcomes and quality standards.
  • Create a coaching and performance management culture within your team, fostering growth and empowerment.

Key Skills:

  • Demonstrable leadership experience, preferably in claims or insurance (not essential).
  • Proven track record of building high engagement levels among colleagues, driving business outcomes.
  • Experience delivering world-class customer service.

Join us, and you'll be part of a dynamic organization that prioritizes its colleagues, customers, company, and community. Enjoy attractive salaries, flexible working options, competitive bonus schemes, and comprehensive wellbeing programs.

Our salary range is £60,000 - £80,000 per annum, depending on experience. We offer 25 days' annual leave + bank holidays, plus opportunities to buy or sell contracted weeks. Additional benefits include private healthcare, dental plans, discounted health assessments, cycle-to-work schemes, and more.



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