Customer Service Professional
1 week ago
At Lloyd & Whyte, we are seeking a highly skilled Customer Service Executive to join our team. The successful candidate will be responsible for providing exceptional support and advice to clients throughout the policy life cycle, ensuring high levels of service and client satisfaction.
Key Responsibilities:
- Achieve individual objectives and key performance indicators as set and agreed.
- Provide professional support and advice to clients, supporting them with changes to their policy in a timely manner.
- Be proactive and maximise all business opportunities, making clients aware of alternative products and advising them of potential gaps in cover.
- Adhere to all Company, regulatory and compliance guideline requirements.
- Maintain own technical competence.
- Support colleagues from all areas of the business as required.
Senior Adviser Responsibilities:
- Assist in the maintenance, monitoring and drive of core KPIs, processes and functions directly linked to team success.
- Coach and develop team members.
- Handle a variety of complex work.
- Handle policy referrals.
- Be proactive and analytical in day-to-day role and when liaising with the management team.
- Involvement with projects assigned by line managers or senior management team.
Qualifications:
- Chartered Insurance Institute Certificate in Insurance.
-
Customer Service Representative
4 weeks ago
Eastleigh, Hampshire, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Sales Support Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers via phone, live chat, and email.Key ResponsibilitiesProvide outstanding customer service, resolving...
-
Customer Service Representative
4 weeks ago
Eastleigh, Hampshire, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Sales Support Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers via phone, live chat, and email.Key ResponsibilitiesProvide outstanding customer service, resolving...
-
Customer Service Representative
2 weeks ago
Eastleigh, Hampshire, United Kingdom Aviva Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Aviva. As a Private Medical Insurance Advisor, you will play a critical role in guiding and supporting customers through their health claims journey.Key ResponsibilitiesProvide exceptional customer service and support to customers navigating their...
-
Customer Service Representative
1 week ago
Eastleigh, Hampshire, United Kingdom Apetito Limited Full timeJob Title: Customer Service AdvisorAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, responding to their queries, and resolving any issues in a timely...
-
Customer Service Representative
4 weeks ago
Eastleigh, Hampshire, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Private Medical Insurance Customer Retention and Service Team as a Sales Support Specialist. As a key member of our Direct Health Team, you will be responsible for providing exceptional service to our customers via phone, live chat, and email.Key...
-
Customer Service Representative
4 weeks ago
Eastleigh, Hampshire, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Private Medical Insurance Customer Retention and Service Team as a Sales Support Specialist. As a key member of our Direct Health Team, you will be responsible for providing exceptional service to our customers via phone, live chat, and email.Key...
-
Customer Service Representative
3 weeks ago
Eastleigh, Hampshire, United Kingdom Microlink PC Full timeAbout Microlink PC (UK) LtdMicrolink PC (UK) Ltd is a leading provider of assistive technology solutions, dedicated to empowering individuals and organizations to reach their full potential. Our mission is to innovate and implement people-focused solutions that promote inclusivity and diversity.Job SummaryWe are seeking a highly motivated and...
-
Customer Service Representative
3 weeks ago
Eastleigh, Hampshire, United Kingdom Microlink PC Full timeAbout Microlink PC (UK) LtdMicrolink PC (UK) Ltd is a leading provider of assistive technology solutions, dedicated to empowering individuals and organizations to reach their full potential. Our mission is to innovate and implement people-focused solutions that promote inclusivity and diversity.Job SummaryWe are seeking a highly motivated and...
-
Customer Service Representative
1 month ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Eastleigh. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service, responding to...
-
Customer Service Representative
1 month ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Eastleigh. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service, responding to...
-
Customer Service Representative
7 days ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Eastleigh.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...
-
Customer Service Representative
2 weeks ago
Eastleigh, Hampshire, United Kingdom Microlink PC (UK) Limited Full timeAbout Microlink PC (UK) Limited:Microlink PC (UK) Limited is a leading provider of assistive technology solutions. We are seeking a Customer Case Advisor to join our team.As a Customer Case Advisor, you will be responsible for providing exceptional customer service and support to our clients. You will work closely with our team to resolve customer queries...
-
Customer Service Representative
3 weeks ago
Eastleigh, Hampshire, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service AdvisorWe are seeking a proactive and motivated professional to join our industry leading national Fire Security business as a Customer Service Advisor.The Role:Key Responsibilities:Act as a point of contact for all customers and deal with initial enquiriesLiaise with different teams internally and engineers out in the field to help problem...
-
Customer Service Representative
3 weeks ago
Eastleigh, Hampshire, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service AdvisorWe are seeking a proactive and motivated professional to join our industry leading national Fire Security business as a Customer Service Advisor.The Role:Key Responsibilities:Act as a point of contact for all customers and deal with initial enquiriesLiaise with different teams internally and engineers out in the field to help problem...
-
Customer Service Representative
2 months ago
Eastleigh, Hampshire, United Kingdom Aviva Full timeAbout the Role:We are seeking a highly skilled and empathetic Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will play a critical role in guiding and supporting customers through their health claims journey.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Eastleigh, Hampshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague at Tesco Fair Oak Esso Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting...
-
Customer Service Representative
2 weeks ago
Eastleigh, Hampshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague at Tesco Fair Oak Esso Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting...
-
Customer Service Representative
2 weeks ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...
-
Customer Service Representative
2 weeks ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for a Customer Service Representative to join our team in Eastleigh. As a key member of our team, you will be responsible for delivering exceptional customer service and support, working collaboratively with colleagues to achieve operational success.Key Responsibilities:Engage with customers, providing service and...
-
Customer Service Expert
2 weeks ago
Eastleigh, Hampshire, United Kingdom Quba Solutions Ltd Full timeThis is an exciting opportunity for an experienced customer service professional to join Quba Solutions Ltd, a specialist invoice finance company that provides a product tailored for the recruitment industry.As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring they are satisfied...